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Find a Location

Dream Decks, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dream Decks, LLC

      752 Cedar Rd Chesapeake, VA 23322

    • Dream Decks, LLC

      1501 Waterway Cir Chesapeake, VA 23322

    Business ProfileforDream Decks, LLC

    Deck Builder
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.47/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Dream Decks, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dream Decks, LLC

        752 Cedar Rd Chesapeake, VA 23322

      • Dream Decks, LLC

        1501 Waterway Cir Chesapeake, VA 23322

      Location of This Business
      752 Cedar Rd, Chesapeake, VA 23322
      BBB File Opened:
      1/29/2019
      Years in Business:
      22
      Business Started:
      1/1/2002
      Business Incorporated:
      12/17/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of S7932157 for this business, issued by State Corporation Commission - Virginia

      These agencies may include:

      State Corporation Commission - Virginia

      Tyler Building, 1300 E. Main St.

      Richmond VA 23219

      (804) 371-9967

      https://www.scc.virginia.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Ryan Smith, Owner
      Contact Information

      Principal

      • Mr. Ryan Smith, Owner

      Customer Contact

      • Mr. Ryan Smith, Owner

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/28/2022

      Complaint Type:
      Order Issues
      Status:
      Answered
      I entered into a contract with Dream Decks LLC in March of 2021. I paid the down payment of ********* to have an aluminum fence installed in my yard. For several months I contacted Ryan, the owner, weekly to see if the materials were in. Ryan informed me that the product was not in at ***** Home ************ Finally, Ryan stopped taking and returning my calls. I sent a letter in March of 2022 requesting to cancel my contract and the return of my deposit. I have still not heard from him. I also contacted ******* today and was told that the product was in stock.
      Read More

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      allan w

      1 star

      09/18/2023

      I've had to rewrite this review on this site for space. We just moved to Chesapeake from the north. To sum it up, Dream Decks/Vision pools and Concrete installed a very nice patio for us, but in doing so, they left a mess behind that they have yet to clean up. They took our old patio debris, including large chunks of concrete, and dumped them in a wooded area behind our neighbors home. I stopped the job but Ryan claimed there was another truck that would come back to cleanup that area, so the work continued. Almost 2 months after the job is completed, despite texts and promises, that mess is still there. We will have to pay to clean up that space. I take responsibility. I should never have paid him until that area was cleaned up. Congratulations Ryan, you taught this old guy to remember the lessons I've learned over my lifetime...don't trust people. Although the patio is nice, we would have preferred to do business with someone who respects their customers property. No matter what he says, Ryan Smith has proven to us that he and his company do not.

      Local BBB

      BBB of Greater Hampton Roads

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