Business ProfileforLegacy Flooring LW LLC

We purchased carpet from ******, this year. The carpet was to be installed in a 600+ sq ft bonus room over the garage, that we just had finished by a trusted contractor. ****** subcontracted the install to Legacy Flooring. Legacy Flooring sent one guy to carry all that carpet up the stairs, alone. While doing that, the guy tripped, and the carpet dropped down the stairs, and damaged the hallway and kitchen wall. I called immediately to report the incident. I was told to get an estimate from a contractor to repair the wall, which I did. Legacy Flooring countered with a completely ridiculous estimate, as their "final offer". Both Legacy Flooring and ******, stopped communicating with me after I told them that we were too far apart. We are not looking for anything other than having the wall fixed back to the way it was before they damaged it. I'm really quite disappointed since I would expect the home to look better after they leave, rather than worse! Do better Legacy Flooring! If you make a mistake, or an accident occurs, due to your negligence, don't leave your customers hanging by denying them coverage for some damages that you did! That's what insurance is for! Like I've mentioned on phone calls, as well as above, we just want the wall fixed, but if you don't feel like you want to settle this within a reasonable period of time, if at all, we will take other routes. Take care of your customers!