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Find a Location

Coastal Vacation Resorts at Oak Island has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCoastal Vacation Resorts at Oak Island

    Vacation Rentals
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Coastal Vacation Resorts at Oak Island has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8118 E Oak Island Dr, Oak Island, NC 28465-8059
      BBB File Opened:
      3/16/2007
      Contact Information

      Principal

      • Amy Woodruff, Operations Manager

      Customer Contact

      • Amy Woodruff, Operations Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/10/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      These photos and review is relevant to the address of 6007 W beach drive, oak island, North Carolina. ("King Fisher") Here is a picture of a giant American cockroach which this company tried to convince my husband was a "water bug". We have also seen a roach in its post larval state, which are very different than that of a water bug nymph. Non mistakable. None the less, we were brushed to the side and told it was no big deal. Upon arrival, apart from our disgusting room mates, is the AC which they request you keep at 75 degrees lest it "freeze up" if you go any lower.... (It freezes either way, just so you know) My husband has worked in HVAC for half his life, and *that* is by itself cheap and unacceptable. They offered someone to come fix it, no one ever showed and the office is now closed. I'm going to assume the next pictures you see of a MOLDY and DUCT TAPED AC tube, that might just be the root of the problem. You can smell the mildew coming off of it. Again, nothing is done, nothing is offered. The next thing being loose railing boards on each side of the back deck, again with a toddler running around. This was the very first thing I noticed and promptly blocked it with tables and chairs so she wouldn't fall off. Also upon arrival there was trash (several water bottles, and dead roaches) behind the bed on the first bedroom on the right past the kitchen. My mischievous and adventurous toddler ALSO found a dead crab under a dresser two days into vacation . Clearly there longer than we had been. Wretchedly Stinky in mid decomp. We came and spent well over $1200 to relax in a beach front house and take our toddler somewhere fun, instead we're having to be careful inside our own vacation home where she's going and what she's touching. Changed rooms so she wouldn't be close to molding flooring and breathing it in. By far the worst housing experience I've ever had. It is disgusting and unacceptable.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sonya C

      1 star

      10/05/2022

      I would not have given ANY stars, but had to give at least one to leave the review. We rented the house ****** ******* from Coastal Vacation Resorts. The ENTIRE house was in shambles. Judging from the inside, it should be condemned. The pictures on the Coastal Vacation Resorts page are ALL misleading. Once a walk through was performed and the company was contacted (they never bothered to send anyone to check the complaints) we were offered another house to stay in. We were told that the owners had just been there the week before. If that was true, I can't believe that anyone would be comfortable renting a residence in the condition of that house. Upon reading the reviews on the replacement house, we declined it as well because from the reviews, it was in as bad of shape if not in worse shape than the first one. They then offered to return our money. Thankfully we were able to find another house through a different rental company. We will NEVER trust Coastal Vacation Resorts again!!!!

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      BBB of Eastern Carolinas

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