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Find a Location

Sunrise Fence, Inc. has 1 locations, listed below.

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    Business ProfileforSunrise Fence, Inc.

    Fence Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/13/2022

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    921 Airport Rd, Monroe, NC 28110-8033
    BBB File Opened:
    4/20/2017
    Years in Business:
    8
    Business Started:
    4/1/2016
    Business Started Locally:
    4/1/2016
    Business Incorporated:
    6/28/2016
    Accredited Since:
    7/13/2022
    Type of Entity:
    Corporation
    Number of Employees:
    2
    Hours of Operation

    Primary

    M:
    9:00 AM - 3:00 PM
    T:
    9:00 AM - 3:00 PM
    W:
    9:00 AM - 3:00 PM
    Th:
    9:00 AM - 3:00 PM
    F:
    9:00 AM - 1:00 PM
    Business Management
    • Ms. Samantha Johnson, Owner/Manager
    • Ms. Beth Jackson, Co-Owner
    Contact Information

    Principal

    • Ms. Beth Jackson, Co-Owner

    Customer Contact

    • Ms. Samantha Johnson, Owner/Manager

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The fence was installed around my pool and backyard. I provided pictures of the entire job site. The fence was to cross our newly installed concrete pool deck. The company knew this from the beginning but came unprepared without the appropriate equipment and fence anchors for the concrete. They cut directly into our new concrete. Its not professional at all. The company charged us extra for this upon arrival. We were at work and they called us. We thought they would do the right thing and install it correctly with cement anchors but that was not the case. I have contacted them and they state they werent aware until arriving on the job site. They should have rescheduled the installation if they werent prepared with the proper equipment and supplies.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gerhard G

    1 star

    01/20/2023

    I had this company install a six foot high wooden fence around my backyard in Spring of 2019. Many of the 4 by 4 fence posts are now rotten and the others are well on the way. They claim they used the right pressure treated material. However, the **** (American Wood Protection Asso) calls for all wood in the ground to be 'ground contact' rated, which typically will last 20 to 25 years. It has lasted less than 4 years so they lied to me. The wood had some type of treatment, but it most certainly IS NOT RATED FOR IN GROUND SERVICE. I'm a 60 year old guy and I have to replace the posts one at a time and it takes 3 to 4 hours to each one. That's over 50 posts!

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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