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Find a Location

McMillon Electric Company, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMcMillon Electric Company, Inc.

    Electrician
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/26/2014

    Years in Business: 54

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers residential, commercial & industrial electrical, cooling, and heating services.

    Business Details

    This is a multi-location business.

    Find a Location

    McMillon Electric Company, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1576 Fairbanks Dr, Lenoir, NC 28645-8433
      BBB File Opened:
      11/11/1997
      Years in Business:
      54
      Business Started:
      4/1/1970
      Business Started Locally:
      4/1/1970
      Business Incorporated:
      10/15/1973
      Accredited Since:
      2/26/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 6844 for this business, issued by Plumbing, Heating & Fire Sprinkler Contractors, NC State Board of Examiners of. The expiration date of this license is 12/31/2024.

      These agencies may include:

      Plumbing, Heating & Fire Sprinkler Contractors, NC State Board of Examiners of

      1109 Dresser Ct.

      Raleigh NC 27609

      (919) 875-3612

      BBB records show a license number of 04339-U for this business, issued by North Carolina State Board of Examiners of Electrical Contractors

      These agencies may include:

      North Carolina State Board of Examiners of Electrical Contractors

      3101 Industrial Dr., Suite 206

      Raleigh NC 27609

      (919) 733-9042

      https://arls-public.ncbeec.org/Public/Search

      Type of Entity:
      Corporation
      Business Management
      • Ms. Debbie Wilkie, President & CEO
      • Mr. Maynard Annas, Manager
      Contact Information

      Principal

      • Ms. Debbie Wilkie, President & CEO

      Customer Contact

      • Ms. Debbie Wilkie, President & CEO
      • Mr. Maynard Annas, Manager
      Additional Contact Information

      Fax Numbers

      • (828) 758-4930
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Hiring an electrician

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/31/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Service date of 8.15.2023 Note appointment was made for 10:00 am for 8.16.2023 Received call back stating they could go ahead and come 8.15.2023. No indication given that a high fee would be charged. Also acknowledged they had canceled a previous appointment at the last minute so they wanted to make sure they took care of things Call ended up not taking tech long as another issue identified immediately. At end of service call, technician demanded 310.31 but refused to provide a copy of invoice. Kept insisting I use his device to key in my card info. I advised I would only be able to a portion until such time I had invoice with details. The technician became very upset and was scary with safety concerns. I explained to him I had to speak with someone from his office before proceeding. Even as late as today, no one from their office will return calls to discuss. I did end up receiving a statement in the mail. I would like to get this matter resolved but hard to do so with circumstances. The charges were exorbitant. I would have expected 200.00 but certainly not over 300.00. And the fact he immediately came in to say it wasn't his problem. Please provide advice on next steps. It goes without saying that once this is resolved there will not be any repeat business with this company.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Toni W

      5 stars

      02/07/2024

      McMillon Electric is a very honest company and they give you honest estimates at honest prices ! Gives you a sense of Comfort when you can trust a company! Ben and Michael were so efficient and courteous and professional! You can tell they took pride in their work:) I would recommend this company to anyone looking for a new HVAC system or ductwork! I can say, you definitely get your moneys worth! I am speaking from experience because I’ve had a new HVAC system and new ductwork put in, and I couldn’t be happier! The products are very well-made. Thank you Vickie for always working behind the scenes and it feels good to know someone like this has your back!

      McMillon Electric Company, Inc. Response

      02/08/2024

      Thank you for the wonderful review and the opportunity to work in your home. We will make sure Ben and Michael are aware this review and thank you for your praise on them. You were also a wonderful customer to work with. Please let us know if there is anything else you need.

      Local BBB

      BBB® of Central and Northwest North Carolina

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