ComplaintsforFlagship Property Management, LLC
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Complaint Details
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Initial Complaint
06/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I signed a lease with Flagship Property **********, ** for Thursday May 25, 2023. My total deposit was $3.045.95 in order to receive the house keys and move into the home. I was not able to move into the home until Saturday May 27th, due to my work schedule. I did advise the rental agency of this move in date. Upon arrival I discovered the house was not cleaned, the bathroom faucet downstairs was not connected and the pipes under the kitchen sink was not connected and the refrigerator was not fit for use. There were a number of other issues as well. I spoke with the rental agency in person after corresponding via email and text messages on the following Wednesday. I was assured that the problems were going to be addressed and the maintenance crew would be dispatched. The maintenance crew did not arrive until the following Tuesday June 6th, and made me aware of heavy mold in the downstairs closet. This home was not properly prepared for a family to reside and even though the rental agency advised me that the home was inspected prior to my move in, I sincerely disagree. The mold in the downstairs closet may cause health problems to my family and I am looking for compensation of my security deposit of $1350 due to the array of issues. So far I have only been advised of a credit of $261.29 for my partial rent payment of May.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.