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          Find a Location

          State Employees Credit Union has 60 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • State Employees Credit Union

              119 N. Salisbury St. Raleigh, NC 27611

            • State Employees Credit Union

              801 Hillsborough St Raleigh, NC 27603-1661

            • State Employees Credit Union

              1079 Western Blvd Jacksonville, NC 28546-6647

            • State Employees Credit Union

              1621 Pacific Dr Raleigh, NC 27609-8123

            • State Employees Credit Union

              502 N Brightleaf Blvd Smithfield, NC 27577-4407

            Business ProfileState Employees Credit Union

            Credit Union
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            119 N. Salisbury St.

            Raleigh, NC 27611

            Get Directions
            Visit Website
            (888) 732-8562

            Customer Reviews

            1.26/5

            Average of 19 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            138 complaints closed in last 3 years

            55 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 86

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            State Employees' Credit Union is a Member-owned, non-profit financial cooperative.

            Business Details

            This is a multi-location business.

            Find a Location

            State Employees Credit Union has 60 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • State Employees Credit Union

                119 N. Salisbury St. Raleigh, NC 27611

              • State Employees Credit Union

                801 Hillsborough St Raleigh, NC 27603-1661

              • State Employees Credit Union

                1079 Western Blvd Jacksonville, NC 28546-6647

              • State Employees Credit Union

                1621 Pacific Dr Raleigh, NC 27609-8123

              • State Employees Credit Union

                502 N Brightleaf Blvd Smithfield, NC 27577-4407

              Headquarters
              119 N. Salisbury St., Raleigh, NC 27611
              BBB File Opened:
              5/30/2003
              Years in Business:
              86
              Business Started:
              6/4/1937
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 66310 for this business, issued by National Credit Union Administration

              These agencies may include:

              National Credit Union Administration

              1775 Duke St

              Alexandria VA 22314

              (703) 518-6300

              https://mapping.ncua.gov/ResearchCreditUnion

              • The BBB encourages you to check with the National Credit Union Administration at 1775 Duke Street in Alexandria, VA 22314 or by calling 703-518-6300 or visiting their website at www.ncua.gov for updated information.
              Alternate Business Name
              • NCSECU
              • SECU
              Business Management
              • Mr. Rich Holder, Vice President
              Contact Information

              Customer Contact

              • Mr. Rich Holder, Vice President
              Additional Contact Information

              Fax Numbers

              • (919) 857-2000
                Primary Fax
              • (888) 732-8329
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              138 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/20/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              November 2023 I applied for a mortgage loan. I paid for the appraisal. I did every step required of me asked by the bank. December 27 2023 I ended up in the hospital and was unable to sign the documents. I asked the loan officer if I could send my daughter (who has power of attorney) to sign the documents and was told no. In order for her to sign the documents I would have to pay an attorney ******. I got clearance from my doctor to take a short 4 hour leave from the hospital on Friday 3/15/24 to go the the nearest branch on 3/20/24 to sign the documents before the 120 days expired. I reached out to the loan officer ****** to let her know that I had clearance on Friday and left a message she was supposed to relay a message to another loan officer ************************* to go ahead and process the documents over to the ************** secu. I get 10 minutes away from the branch on 3/20 and get a call from ************************* say that we wouldnt be able to close today because they were missing the property report. All of the reps knew that I wasnt using an attorney to close and I was signing for myself so there should not have been a problem with the paperwork. I am not able to come back out of the hospital again until I am discharged. This has been a great inconvenience.
              Read More
              Read 137 More Complaints

              Customer Reviews

              19 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Antone F

              04/22/2024

              Tried to send wire transfer 2 days ago. Received a call today asking for further details about my wire purposes. ******* for a purchase and they have held my business up! This is ridiculous harassment and policing by bank! Send my money when and where I ask! If I have an nda with a client then for one I'm not at liberty to disclose the business. Secondly this is 3600! Not 3 mil! I am withdrawing my funds and closing account!! Unnecessary inconvenience for sending a couple thousand dollars.
              Read 18 More Customer Reviews

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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