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Business ProfileforTerminix Termite & Pest Control

Termite Control

Multi Location Business

Related Categories

Business Details

This is a multi-location business.

Location of This Business

PO Box 2587, Fayetteville, NC 28302-2587

Email this Business

BBB File Opened:

4/28/2005

Years in Business:

34

Business Started:

1/1/1990

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 953PW for this business, issued by North Carolina Department of Agriculture & Consumer Services

These agencies may include:

North Carolina Department of Agriculture & Consumer Services

1001 Mail Service Center

Raleigh NC 27699

https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

BBB records show a license number of 953PW for this business, issued by North Carolina Department of Agriculture & Consumer Services

These agencies may include:

North Carolina Department of Agriculture & Consumer Services

1001 Mail Service Center

Raleigh NC 27699

https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

BBB records show a license number of 953PW for this business, issued by North Carolina Department of Agriculture & Consumer Services

These agencies may include:

North Carolina Department of Agriculture & Consumer Services

1001 Mail Service Center

Raleigh NC 27699

https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

BBB records show a license number of 953PW for this business, issued by North Carolina Department of Agriculture & Consumer Services

These agencies may include:

North Carolina Department of Agriculture & Consumer Services

1001 Mail Service Center

Raleigh NC 27699

https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

BBB records show a license number of 953PW for this business, issued by North Carolina Department of Agriculture & Consumer Services

These agencies may include:

North Carolina Department of Agriculture & Consumer Services

1001 Mail Service Center

Raleigh NC 27699

https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

BBB records show a license number of 953PW for this business, issued by North Carolina Department of Agriculture & Consumer Services

These agencies may include:

North Carolina Department of Agriculture & Consumer Services

1001 Mail Service Center

Raleigh NC 27699

https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

BBB records show a license number of 953PW for this business, issued by North Carolina Department of Agriculture & Consumer Services

These agencies may include:

North Carolina Department of Agriculture & Consumer Services

1001 Mail Service Center

Raleigh NC 27699

https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

BBB records show a license number of 953PW for this business, issued by North Carolina Department of Agriculture & Consumer Services

These agencies may include:

North Carolina Department of Agriculture & Consumer Services

1001 Mail Service Center

Raleigh NC 27699

https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

BBB records show a license number of 953PW for this business, issued by North Carolina Department of Agriculture & Consumer Services

These agencies may include:

North Carolina Department of Agriculture & Consumer Services

1001 Mail Service Center

Raleigh NC 27699

https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

BBB records show a license number of 953PW for this business, issued by North Carolina Department of Agriculture & Consumer Services

These agencies may include:

North Carolina Department of Agriculture & Consumer Services

1001 Mail Service Center

Raleigh NC 27699

https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

BBB records show a license number of 953PW for this business, issued by North Carolina Department of Agriculture & Consumer Services

These agencies may include:

North Carolina Department of Agriculture & Consumer Services

1001 Mail Service Center

Raleigh NC 27699

https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

BBB records show a license number of 953PW for this business, issued by North Carolina Department of Agriculture & Consumer Services

These agencies may include:

North Carolina Department of Agriculture & Consumer Services

1001 Mail Service Center

Raleigh NC 27699

https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

Alternate Business Name

Envirite
Terminix

Contact Information

Principal

Ms. Heidi Fox

Customer Contact

Ms. Heidi Fox
Mr. James D Haugh, Vice President
Ms. Shannon Plesser

Additional Contact Information

Fax Numbers

(910) 484-3378
Other Fax
(800) 368-4749
Other Fax

Phone Numbers

(252) 523-3901
Other Phone
(252) 756-6424
Other Phone

Email Addresses

Email this Business
Primary

Website Addresses

https://www.terminix.com/

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Customer Complaints

10 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

File a Complaint

Most Recent Customer Complaint

01/02/2024

Complaint Type:: Service or Repair Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

We were told by the saleman/ inspector we needed a lot of work in our home to create a barrier to not allow animals from outside in our home. Before any contractor came, we were quoted ******** for services needed in 2 attics and our crawlspace for a ***** square foot ranch. When the work began they literally worked on our home in total for an hour and the contractor advised the work suggested did not need to be completed. The contractor took our gutter protectors and told us we had over 20 feet missing. The gutters fell down from the side of our home after they sealed and reinstalled the gutters. That day, we found the gutter protectors hidden behind our trash cans and some chairs. We had our gutters cleaned in the Spring so we know they were there. Most of it was missing as if they took them. We were told our crawlspace needed breathing and they enclosed all of the crawlspace. Our sales person came back out and told us it was wrong and he would get it fixed. We never heard from him again. The supervisor and contractor came out to look at the gutters and determined it was damaged and needed to be replaced. No one has called nor have they provided a timeline of when the work would be done to fix our home. The service has been horrible and overpriced for work never completed or needed. I am truly disapoointed in this brand and the local office who have shown no regard for the bad service and misrepresentation of services.

Read 9 More Complaints

Customer Reviews

8 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review

Billie L

03/01/2024

************************* home inspector, of TERMINIX is a scam and *****, I am 79 years old and had a Racoon problem, I called terminix and ************************* came out, and inspected my garage and basement, as that's where the Racoons were. He told me he would come back and do the work on the outside, the Racoons were so bad inside the garage and basement, I called animal Control, the work got done. ****** took $416.37 off my credit card and told me it would just be a hold until the job is completed, he took the Money the same day, I even text him about the hold, requesting it not be put thru. This Company is horrible and a scam, so any complaints on BBB, I got tired of reading them, all about the same thing money taken. I called Terminix on 2/27, and canceled all transactions with them, customer service told me shee would have everything canceled, didn't happen.Don't, Get SCAMED by this company!!

Read 7 More Customer Reviews

Local BBB

BBB of Eastern Carolinas

More Info on Local BBB

BBB Reports On

BBB reports on known marketplace practices.

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