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Find a Location

Empower Commercial Group has 1 locations, listed below.

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    Business ProfileforEmpower Commercial Group

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/4/2023

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We Treat Your Homes Like They’re Our Own

    When searching for a reputable property management company, it’s imperative to feel an immediate sense of caring, professionalism and TRUST.  We can be trusted with your residential or commercial property.

    Business Details

    Location of This Business
    225 Ray Ave STE 203, Fayetteville, NC 28301-5079
    BBB File Opened:
    1/11/2007
    Years in Business:
    5
    Business Started:
    7/9/2018
    Business Started Locally:
    1/1/2002
    Business Incorporated:
    7/9/2018
    Accredited Since:
    5/4/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 307603 for this business, issued by North Carolina Real Estate Commission

    These agencies may include:

    North Carolina Real Estate Commission

    PO Box 17100

    Raleigh NC 27619

    (919) 875-3700

    https://www.ncrec.gov/

    BBB records show a license number of C31938 for this business, issued by North Carolina Real Estate Commission

    These agencies may include:

    North Carolina Real Estate Commission

    PO Box 17100

    Raleigh NC 27619

    (919) 875-3700

    https://www.ncrec.gov/

    BBB records show a license number of 300643 for this business, issued by North Carolina Real Estate Commission

    These agencies may include:

    North Carolina Real Estate Commission

    PO Box 17100

    Raleigh NC 27619

    (919) 875-3700

    https://www.ncrec.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Empower Commercial Group
    Business Management
    • Ms. Brandy Kalisch, Broker-In-Charge
    Contact Information

    Principal

    • Ms. Brandy Kalisch, Broker-In-Charge

    Customer Contact

    • Ciara Serrano, Administrative Assistant - see notes
    • Ms. Julie Lynn, Property Manager - see notes
    • Ms. Brandy Kalisch, Broker-In-Charge
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lauren T

    1 star

    08/10/2023

    I am writing to warn others about the unprofessional and unethical business practices of ***************************** and *************************** at Empower Commercial Group.When I moved into a condo managed by Empower Commercial Group, the unit was dirty and unkempt. I notified Empower Commercial Group of the condition of the unit, but they offered no assistance in cleaning it.Prior to moving in, I was told that the bright yellow walls would be painted before I arrived. However, on the day of my move-in, I was informed that there was not enough time to paint the walls. I was then told that I could paint the walls myself if I chose a neutral color. I purchased paint and supplies and painted the walls myself and sent pictures of the completed project to the owner and Empower Commercial Group.Upon my move-out, I was charged $250 per wall to repaint the walls back to yellow, as well as a cleaning fee. I had cleaned the unit thoroughly, and I have pictures and videos to prove it. I was never given the opportunity to repaint the walls, as the keys had already been turned in. I was also never informed that I had to repaint the walls back to yellow. Empower Commercial Group claims that this information was in the portal, but I never was informed of this (until after). I wouldn't have given the keys back had I known I should have painted walls back yellow. Empower Commercial Group was rude and argumentative throughout the entire process. They blamed the owner for the condition of the unit and the cleaning fee, but they were ultimately responsible for managing the property. They offered no help or assistance, and they stole my security deposit.I urge you to avoid doing business with Empower Commercial Group. They are unprofessional, unethical, and they will steal your money. I am not the only one who has had a negative experience with them. There are numerous negative reviews of Empower Commercial Group on ******* and I encourage you to read them before doing business with them.

    Local BBB

    BBB of Eastern Carolinas

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