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Find a Location

NC Carports & Garages, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNC Carports & Garages, LLC

    Metal Building
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.36/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/22/2024

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    NC Carports & Garages, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      116 E Market St Ste 200, Elkin, NC 28621-3486
      BBB File Opened:
      6/25/2021
      Years in Business:
      5
      Business Started:
      10/24/2018
      Business Incorporated:
      10/24/2018
      Accredited Since:
      3/22/2024
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Boss Buildings
      Related Businesses
      Hours of Operation

      Primary

      M:
      8:30 AM - 5:00 PM
      T:
      8:30 AM - 5:00 PM
      W:
      8:30 AM - 5:00 PM
      Th:
      8:30 AM - 5:00 PM
      F:
      8:30 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Jovani Alonzo Munoz, Owner
      • Mr. Jeffrey Trenter, General Manager
      • Mr. Miguel Cristoval, Assistant
      Contact Information

      Principal

      • Mr. Jovani Alonzo Munoz, Owner

      Customer Contact

      • Mr. Jovani Alonzo Munoz, Owner
      • Mr. Miguel Cristoval, Assistant
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/06/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      My wife and I signed a contract for a $50,000 building on December 21, 2023 at exactly 10:50 pm. I called our salesman ******* on January 16th, 2024 requesting a refund. He said no. He said we would need a denial letter from our county's building department to get our money back, but it clearly states in the contract, their company's contract that they wrote, that we can have a refund if we request one within 15 business days. According to the Code of Federal Regulations federal holidays and weekends are NOT business days. The Code of Federal Regulations also states any contract signed after 5 pm Eastern cannot be counted as a business day, but that the following day would be the first business day of that contract. I have called many times and spoken with ******* and *******, the *** about this. They say I made my request for a refund on January 19th, 2024. I have a screenshot of my call on the 16th, witnesses to that call and texts showing I asked for a refund on that day. Even using the 19th as the day, that still complies with their 15 day clause in their contract. I have an email from *******, the *** saying according to them it was 15 days and they are still saying no. After holding my money hostage, they sent me half my money back and said I agreed to that. The offer was half or nothing I am guessing, so I chose half. But I want all my money. *******, the salesman who said I didn't ask for the refund on the 16th, is clearly a liar. The owner will not speak to me. I have asked if he would. No response. So in summary, I have proof I called, call and texts, along with witnesses to this call and half is what they offered. They are basically calling me, my wife and two of my daughters liars, along with disregarding the call and texts that prove I called about the refund. They are a shady company at best. I would never recommend anyone do business with them. It is sad that some businesses seem to thrive on ill gotten gains.
      Read More

      Customer Reviews

      11 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donna C.

      5 stars

      04/11/2024

      Fantastic customer service I was so pleased what a great building Went up so quick Highly recommend

      NC Carports & Garages, LLC Response

      04/15/2024

      Thank you we appreciate your feedback.

      Local BBB

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