Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Critter Control of the Triangle has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCritter Control of the Triangle

            Pest Control
            BBB accredited business

            Contact Information

            315 Southerland St

            Durham, NC 27703-2319

            Get Directions
            Visit Website
            Email this Business
            (919) 623-2221

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            This business has 0 reviews

            Be the First to Review!

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/19/2020

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Critter Control of Raleigh/Durham offers the removal of wild animals, nuisance wildlife, prevention of animal entry & damage repairs.

            Business Details

            Location of This Business
            315 Southerland St, Durham, NC 27703-2319
            Email this Business
            BBB File Opened:
            6/17/1999
            Years in Business:
            25
            Business Started:
            7/1/1998
            Date of New Ownership:
            11/1/2012
            Business Incorporated:
            10/24/2012
            Accredited Since:
            3/19/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 2153P for this business, issued by North Carolina Department of Agriculture & Consumer Services

            These agencies may include:

            North Carolina Department of Agriculture & Consumer Services

            1001 Mail Service Center

            Raleigh NC 27699

            https://apps.ncagr.gov/AgRSysPortal/publiclicensesearch/index

            Type of Entity:
            Corporation
            Alternate Business Name
            • Critter Squad, Inc.
            Business Management
            • Mr. Lance Farlow, President
            Contact Information

            Principal

            • Mr. Lance Farlow, President

            Customer Contact

            • Mr. Lance Farlow, President
            Additional Contact Information

            Fax Numbers

            • (919) 384-1621
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Pest control

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/05/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I entered into a contract with Critter Control to lay traps, to fix flashing and to apply guards over our outside vents. it is unclear what happened to one of the guards vents application because the vent was severely damaged. The only thing the technician was doing with installing over the vent and the vent itself which was working should not have be touched at all in the process of this installation. They mentioned something not needing to be done and took off $150 dollars on the day of installation. They did not mention anything about the damage. After they left, I realized that the vent was severely damaged, now a gapping hole into my house that was previously covered. I called and they came back and took pictures. Said that they wanted me to approve the work and for their insurance to fix the hole. This seems to me like they are looking to get paid twice once for the installation and then again for damage that had nothing to do with the original installation. I never got a satifying explanation on why the vent/house was damaged when it was not involved in the original work.
            Read More

            Customer Reviews

            0 Customer Reviews

            What do you think? Be the first to review!

            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.