Business ProfileforMillennium Buildings

On March 30, 2023, I signed a contract as **** **** ********(my business) for a 20x40x10 carport and paid the deposit of $1038.45. I sent site pictures and they were approved. Millennium Buildings contracted with ******** ******** who came out twice. The first time around April 28, the ground was too wet. The second crew came out in May 27 and didn’t want to do the job. They turned their trailer around facing away from the driveway before contacting me that they were here, then made several excuses for not doing the installation. Millennium told me that they were having problems with ******** ******** crew and refused to refund my deposit. Then they got me a price from 5 **** ********* around May 31. They added extra money due to having to carry the materials about 30 feet. I called 5 **** ********* about a week later and they had a difficult time finding my contract, but finally found it. On July 28, I emailed Millennium Buildings again because I didn’t have my carport. They have never reached out to me to see if the work was done. They said they would reach out to * **** and get back to me. On August 14, I emailed again and was told that my salesperson Leslie H*** was going to contact their manager. I then got an email saying that I would get a call for installation the week of 8/21 depending upon weather. * **** called for 8/23 installation, then called back saying it would be 8/24. They finally showed up late afternoon on 8/24 and told me they couldn’t get their trailer to the location - I have a trailer the same size and have no problems getting it to the site. On 8/29 I emailed Leslie again to see re was any news. Nothing. * **** contacted me on 8/30 and told me they would use another crew and didn’t see any issues with my driveway. I a]haven’t heard anything from Leslie H*** or * **** since. I requested my deposit back again and am awaiting their reply. I was told I’d have a carport in 4-6 weeks. I have emails documenting all conversations.