Customer ReviewsforThe Woodland Group, LLC

This company works off the illusion of urgency, the one day sales are to create a need to act fast. They have been sending me notices for years. I once attended some years ago, but when they realized I wanted more information and was not going to sign right there on the spot. There attitudes changed. I would like to possibly purchase one of there lots with a cabin package, (that's another point of contention). It comes across as a scam because of the way the present the need to act now. I always have an attorney review all my real-estate transactions.

Thanks **** - I did leave you a voicemail to discuss. If you would please give me a call at ************. My name is ***** and I am the sales manager. I would love an opportunity to chat. If I do not hear from you by Monday - I will reply to your review. Thanks and have a great weekend.

**************, thanks for your comments. I did call to speak to you. I left a voice mail. I am not sure what additional information you may have been looking for when you attended a sale in the past. We are very detailed in the information we provide. We provide the recorded plat, recorded covenants, bylaws, design guidelines. Our company does our homework up front to make sure we have buildable lots and information is provided to the client. I would still love an opportunity to have a conversation with you.

Why arent the community docks covered at Sunset Pointe as stated in our purchase agreement???

Thank you ******************* for you review. As stated to you before and also in your paperwork - The Woodland Group provided the community of what was approved by the ****

Although they have some really nice properties and really friendly staff, beware of their bait tactics with advertisements of low property prices when in reality 99% of their inventory won't represent the starting price advertised in emails and ads. If you rsvp one of their private showings and drive or fly really far, be prepared for values that don't represent these low advertised prices, and they will not divulge any info ahead of time. Also beware of their fear of missing out (fomo) sales scam tactics with walky talkies where everyone is taking properties off the market in a frenzied manner. Don't make a rash decision, get all the info on the lot you are purchasing before signing a contract. Our lot we signed a contract on doesn't even have plats recorded with the City yet and we are waiting in limbo to close even though they have our ******* money. Not to mention the electricity that is supposed to be on the property has barely finished the engineering stages, no telling when this will get installed. I will update this review as things progress. Be warned!

Thank you for your feedback. I appreciate the review. Just to specify we are a firm working for the seller and not the developer. I am a little confused about your comments especially with the bait and switch tactics. A disclaimer is added to all advertisements stating that there is one advertised lot per sale. Properties were advertised with prices starting at $25k, $50k and $90k and we had 40+ lots priced under $100k to choose from. In addition to pricing - developers price the lots by the characteristics of the site. Pricing is based on how the land lays, type of view, location of the lot, if you have a water feature, etc. Pricing also staircases up just like any industry very similar to a car industry, clothing, etc. There is a survey that is sent out asking what price range clients are comfortable with. It starts with the lowest price to the highest amount expected. To your point about walkie talkies the sale is a first come first sold event. We try to make it as fair as possible to anyone attending. We cant predict what how quickly or what inventory will be sold. We do, however, create a great product at affordable pricing. You yourself purchased two lots. Due to covid, stock market, inflation, etc. real estate is one of the best options for people seeking a new location to live, work or invest. Second you attended a sale with us a month earlier you already had knowledge how we conduct business. After the sale you asked for additional information on certain items and we provided the information you requested. Last regarding your comment about the utilities, due to real estate demands, utility companies staffing and supply chain issues we have been at the mercy of the power company on their ability to timely install and complete the power to every property. The power is guaranteed in the contract, and we work with the seller to expedite it as fast as they can get the power company to install. Thank you for your time.

My reply to ******* F who drove from ******** to ********* ** - be glad you didnt buy in Sunset Pointe. Last time I was out there (2wks ago) the community looks like the developer ran out of money and has up and left. We have an HOA now and trying to get a straight answer from them is a joke. They indicated they were still waiting on funds from the developer to do anything. I am local and go out there frequently and it looks terrible. Big disappointment.

Thank you for your feedback. I would like to take the time to state the developers of Sunset Pointe take great pride in the community they created on ******* Lake. You did purchase at a grand opening with preconstruction. Due to the pandemic supply shortages and staffing created some things to be on a delay. Since the community opened in August 2021 there have been multiple resells and fantastic Airbnb reviews about Sunset Pointe. You have emailed into the office about complaints about the landscaping we even provided photos how the community and grass was being maintained, common areas were kept up and the project manager visits the community at least once a month to make sure progress is moving along. As of last month, an HOA management group has been established and there is a process with that transition. Thank you for you time.

We drove from Maryland to Dandridge Tennessee for an advertised lake front land sale hosted by The Woodland Group. We followed all the instructions and arrived early since our representative said this sale was first come first served but everything would start after all participants had been brought to the property. We were paired up with our representative Robb and we ended up being the first to arrive at the property we were interested in. We were told that the sale would start at 11am and at that time all the representatives would call in over the radio the lot numbers which would then be removed from the active list. Shortly before11am the person in charge "Joel" told everyone they were having trouble getting everyone to the property and that the start of the sale would be delayed for 15 minutes. At 11:15 the sale started and our representative began calling our lot 34 and his name. He kept repeating this call but was never acknowledged. Other lots were being recorded and sold at will. We listened to Robb repeat his all for over 10 minutes with no acknowledgement. I even told Robb to use another representatives radio but he ignored my comment. After about 15 minutes another representative walked up with another couple and called in lot 34 and his name and was immediately acknowledged selling the lot to the other couple. Robb then told us the lot was sold...My wife was devastated a was beyond ******.. we then had to drive Robb back to the staging area who's was a very unpleasant ride. At one point Robb said " We'll I guess my radio wasn't working " Unfreeking believable!!! Drive 7 hours one way and be treated like this was just a no big deal laughable issue. I would tell anyone who would listen to stay away from this company and it's laughable employees!!!!

We understand the *******'s disappointment in not being able to acquire the lot they wanted. The process at our sale is similar to an auction, but without bidding of prices. The first agent that our staff hears over the radios is the person who is able to contract the lot regardless of whether they were first to the properties or not. Unfortunately, Robb was not the first person the staff heard over the radio, so the *******s were not able to acquire the lot. The start of the sale was delayed in order to ensure all clients who scheduled an appointment for our first showing were on site and able to purchase a lot. We apologize for Robb's apparent lack of concern for them missing out on the sale, but Robb's radio did work as he used it the rest of the day. The other agent that did get through on the radio had been calling it on the radio similar to Robb, but was not near the *******'s at the start of the sale so it appeared he just called it when he walked up near the *******s. Unfortunately for the *******'s that agent was heard before Robb. The sale is designed to give everyone a shot at purchasing a lot once the sale begins. This property had an overwhelming response and many agents and their clients were attempting to purchase lots at the second the sale started which created an high volume of radio activity and made it difficult for some agents to get through to our staff. We reached out to the *******s to attempt to resolve their concerns and offered them a similar lot that came back on the market after the event from clients that were unable to purchase. Unfortunately, that was not satisfactory to the *******s. We again apologize they were not able to acquire the lot and hope that we could work to help them find a similar property in the future.

*******, I am a little confused of your post to the BBB. Our company has no acknowledgement of you contacting our office in regards to obtaining information. From reading your review it seems as though you have cast judgement without any experience. I am also surprised the BBB would accept and post a complaint especially when someone has not had correspondence or interaction with anyone in our company. We have successfully placed over 400 happy families with new land opportunities this year. We are a first come, first served business. I would be happy to assist you. Please feel free to call my direct line ************. *****

Properties posted by Woodland Group in there On line advertising do not accurately reflect availability of the the properties listed. ( I was informed only after calling to set up an appointment)

In regards to the post by Mr. ******, without knowledge of which property advertised he is referencing and additional information I cannot verify his response. We are a land development and marketing company. Properties do tend to sell extremely fast and sometimes the online listing companies will keep the post up for a certain amount of time. With all our clients that call in off listings, if something is sold, we will try our best to find them something comparable.