Business ProfileforPurefico MedSpa & Therapy

I went to Purefico tried to get rid of the four dark spots on my face.Before I started the treatment,the staff, ******* said this will take two visits to remove the spots. But after I paid, She told me it will take 5 treatments at $300.00 per session. She also said the dark spots will get black and then fall off after each treatment. I waited for 15 days, nothing happened at all!! So I called, the owner ************************* and she gave me a free treatment but, at the same time she tried to sell me a more expensive full face treatment which was $1000/ per visit and would take take 3-4 visits. I only have four dark spots so this option did not seem reasonable and I felt like she was trying to take advantage of me. I didnt accept her offer.I completed the next treatment and waited to see the results and still nothing happened like they promised again.My friend who is another customer of ********************** explained my experience to ************************* and ******* asked me to call her to talk about the situation.I called ************************* many times,she never replied. This Monday I went to her salon, ******* and her staff member (another *******) were laughing and chatting. So I asked to speak with the owner,the staff member ******* said We are doing a very expensive training, we spent a lot of money so ******* wants me to tell you she is not available for the whole day, Thats was her answer! Even though I witnessed The owner having time to engage in small talk with her staff but she had no time for a customer that was not seeing treatment results that were stated by the salon. So I left a message for a call from the owner with the front desk, *****. Later in the afternoon the front desk called me, said ******* will give you two options: 1. keep doing more treatments. It may take six times,or 2. you can talk to ******* which will cost you $100 dollars. This is reprehensible way to treat a customer. She went on to say, As you age its normal for nothing happened after the treatments which contrary to everything they told me to sell me on the expensive services. ******* wants me to tell you dont contact her anymore thats it!1.I am older but it should not be used as a excuse to mislead me about the results I should expect. 2. I researched other companies I found on line . The consensus was, the spots like I have can be completely removed with one treatment. My sincere conclusion was Purefico approached my treatments to intentionally lure me in and sell me excessive amounts of treatments for their financial gain.3.Bad customer service, demeaning and nasty attitude and they hide from customers and refuse to take any responsibility In conclusion, Purefico is a fraud.