ComplaintsforEcoGreen Home Services, Incorporated
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Complaint Details
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Initial Complaint
12/01/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
The businesss online profile states that they provide free quotes for electrical work (see attached screenshots of the **************** profile). I was charged $69 for the vendor to dispatch an employee in response to my call and in turn received no quote, no troubleshooting, and ultimately electrical services. Id like the $69 refunded.Business response
12/01/2022
We have no problem refunding the $69. There was clearly a misunderstanding. This is being refunded immediately. Had the customer called us and made this request we would have taken care of it immediately. Thank you
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.