ComplaintsforNeighborhood Tax Center
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Complaint Details
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Initial Complaint
12/15/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I approached this company to have a taxes filed and they lied and never preformed the services which resulted in me having to go pay a higher amount with another entity. I visited their office serval times where they were not only unprofessional but clearly dishonest about their ability to properly files taxes. These people are gaining access to important financial info and we cannot say what they are doing with it.Business response
01/04/2022
Neighborhood Tax Center
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Dear BBB,
This missive is in response to claim registered with your agency concerning a matter with *************************** 16364164.
it is of the utmost importance to by any means required that I redress any difficulty or loss incurred by a client. In the spirit of accountability and goodwill. I do not contest the claim brought by Bintu,
it is my heartfelt intention to bring some sense of satisfaction to the client and make all necessary additions and alterations to my Business Model, as not ever have these unfortunate circumstances repeated.
Please inform me of whichever conciliatory measures that can take to bring about an amicable disposal of my responsibilities in this matter
Most sincerely submitted,
*******************************
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Contact Information
2017 Beatties Ford Rd Ste E
Charlotte, NC 28216-4576
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.