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Find a Location

Aurora Grocery Group, LLC has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Aurora Grocery Group, LLC

      6945 Northpark Blvd Ste A Charlotte, NC 28216-0079

    • Compare Foods

      3600 N Sharon Amity Rd Charlotte, NC 28205-5932

    • Compare Foods

      3112 Milton Rd Charlotte, NC 28215-5526

    • Compare Foods

      2701 Freedom Dr Charlotte, NC 28208-3853

    • Compare Foods

      201 W Arrowood Rd Charlotte, NC 28217-4054

    Business ProfileforAurora Grocery Group, LLC

    Grocery Store
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Aurora Grocery Group, LLC has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Aurora Grocery Group, LLC

        6945 Northpark Blvd Ste A Charlotte, NC 28216-0079

      • Compare Foods

        3600 N Sharon Amity Rd Charlotte, NC 28205-5932

      • Compare Foods

        3112 Milton Rd Charlotte, NC 28215-5526

      • Compare Foods

        2701 Freedom Dr Charlotte, NC 28208-3853

      • Compare Foods

        201 W Arrowood Rd Charlotte, NC 28217-4054

      Location of This Business
      6945 Northpark Blvd Ste A, Charlotte, NC 28216-0079
      BBB File Opened:
      10/5/2000
      Business Incorporated:
      1/25/2012
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Compare Foods
      • Compare Foods Supermarket
      Business Management
      • Ms. Marsol Duran, Owner/Manager
      • Mr. Julio Ibanez, CEO
      • Mr. Omar G. Jorge, Chairperson
      • Ms. Evelyn Pena, Controller
      • Mr. Manuel I. Pena, Vice President
      Contact Information

      Principal

      • Ms. Marsol Duran, Owner/Manager
      • Mr. Julio Ibanez, CEO
      • Mr. Omar G. Jorge, Chairperson
      • Ms. Evelyn Pena, Controller
      • Mr. Manuel I. Pena, Vice President

      Customer Contact

      • Mr. Julio Ibanez, CEO
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/11/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      Called Compare Foods to see what time they were closing since it was Christmas Eve. The lady told me they were closing at 8pm. I asked the lady did they have some sweet potatoes and how a pound were they? She said they were .99 cent a pd. I told her okay, I will be there to pick up some. I arrived at the store and picked up my sweet potatoes which were 2/99 cent. I had gotten **** pds which my total should have been $1.92 but ****** charged me $3.90. I told her that the price she charged me was incorrect. She called over a lady who was very rude about the transaction. She said that the jumbo sweet potatoes were 2/99 not the small ones. I told her that there was a sign that stated that they were that price. I even told her that I could show her. She wanted to be argumentative with me about the situation and she didn't want to walk over there. Finally, she walked over to where they were and she seen the sign. I took a pic of the sign just in case. She called a man over in product and they start speaking Spanish in front of me which was rude. She then told me that she was going to do me a refund this time like she was doing me a favor. She went in to do a refund for the sweet potatoes but she did it at a higher price which would give me back less. I asked her why are you giving me back less than what I paid? She said that she was charging me higher because that is what the price should have been for the sweet potatoes. I told her you can't go in to charge me more per pound than what I paid so you can't give me back less because that's not right. If I paid that much and you over charged me, then I am *********** get that back. She didn't credit me back my correct amount nor was she apologetic. They should stop trying to cheat certain people out of their money to make themselves richer. Hope the company can learn from the complaints that's sent in and take them seriously on how the workers treat the customers. Without us customers, there will be no paychecks for workers.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tae R

      1 star

      02/01/2024

      I have been shopping here over the past six months and have encountered three incidents of being discriminated by the employees. During self checkout they continuously accused me of shoplifting two times. On the last incident two of the customer service representatives snatched an item out of my bag and didnt give me an explanation of what was going on. They multiple camera systems and I showed them my receipts, they didnt say sorry or anything. They just went about and continued to ignore me pretending that they couldnt speak english. I would never shop here again! Never!!Racially profiled three times.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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