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Find a Location

GranCreations, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • GranCreations, Inc.

      11100 Monroe Rd Ste P Matthews, NC 28105-1322

    • GranCreations, Inc.

      PO Box 562880 Charlotte, NC 28256-2880

    Business ProfileforGranCreations, Inc.

    Countertops
    Multi Location Business

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    GranCreations, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • GranCreations, Inc.

        11100 Monroe Rd Ste P Matthews, NC 28105-1322

      • GranCreations, Inc.

        PO Box 562880 Charlotte, NC 28256-2880

      Location of This Business
      11100 Monroe Rd Ste P, Matthews, NC 28105-1322
      BBB File Opened:
      8/6/2008
      Business Started:
      4/1/2007
      Business Started Locally:
      4/1/2007
      Business Incorporated:
      2/13/2007
      Type of Entity:
      Corporation
      Number of Employees:
      3
      Hours of Operation

      Primary

      M:
      9:30 AM - 5:00 PM
      T:
      9:30 AM - 5:00 PM
      W:
      9:30 AM - 5:00 PM
      Th:
      9:30 AM - 5:00 PM
      F:
      9:30 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Augusto P. Septimio, President/Owner
      • Ms. Cristina Septimio, Corporate Secretary
      Contact Information

      Principal

      • Mr. Augusto P. Septimio, President/Owner

      Customer Contact

      • Mr. Augusto P. Septimio, President/Owner
      • Ms. Cristina Septimio, Corporate Secretary
      Additional Contact Information

      Fax Numbers

      • (704) 332-7866
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/27/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      I signed a contract with Gran Creations to provide countertops, cabinets, backsplash, and flooring in my home. When they came out to install our kitchen they were careless in their installation. They damaged the new cabinets, did a horrible job on the backsplash, messed up my walls, didn't install my floors, and overall left the kitchen undone. When I contacted them with a list of things that were wrong/unacceptable the owner was very nasty with me and basically tried to make all of the their mistakes my fault. Instead of handling the issues and trying to come up with a solution to address them it became a blame game with them and we got nowhere. I agreed to let the same "installers" come back into my home because I had no choice, the disrespect was so awful when they arrived that I asked them to leave. They left my kitchen unfinished and are unwilling to work with me to get it corrected and completed. I am very upset, I have been ripped off. They did messy work and it is unfinished.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donelle W

      5 stars

      11/20/2021

      Grancreations did a great job and did it quickly. Very professional work. Staff was friendly and helpful. I would highly recommend this business.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

      BBB Reports On

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