Customer ReviewsforGreenway Realty, LLC

I, along with my fiance, are rental residents of one of the units in ********* Village Condominiums. I want to first say that our landlord is absolutely fantastic! They are super nice and have always been super helpful in anything and everything. Now, what I will say is that the property management group, Greenway Realty Management, is absolutely terrible. As of today, we received a notice from them stating that we need to remove OUR property from OUR landings, balconies, hallways, breezeways, stairwells and walkways or it will be FORCIBLY removed in 10 days time. I'm no lawyer, but isn't that illegal to take someone's property, especially if it is not, 1. In the way, 2. Hurting anyone, or 3. Bothering anyone in any way? Before we ever put anything anywhere, we always ask the other tenants in our building if they are okay with it. Not once has anyone said "no" or complained about it. And, if they were not okay with it, we would talk, like ADULT neighbours, because we are not ***** individuals that put up passive-aggressive notices on doors and walls (*cough cough* Greenway). This goes with all of the other issues that we have had Greenway, like: not providing us with a parking pass after asking multiple times; allowing the landscaping service people to blow all of their leaves and debris all over our porch; never responding to any emails and/or phone calls; and the various other issues like the front door of our collective building being broken most of the time. If anyone from Greenway does read this review (which they won't), feel free to respond and I'd be happy to give you some more proper feedback for your terrible services. Also, if there is anyone that starts to remove any type of property from us or our neighbours on the 21st of December, 2021, I will be here and will be calling the cops if needed.

If I could give negative stars, I absolutely would. They have NO customer service, or even seem to care about the people that pay them for their services. They are RUDE, SNARKY, SMART-ALEC, UNPROFESSIONAL, and truly NOT HELPFUL AT ALL! Even in the slightest way. They definitely don't give you information you need to get from them, and they don't even send you how to find the information yourself. They expect that you know everything about the property and LITERALLY YELL at you when "rules" aren't followed. Those "rules" also only apply to certain people. And when you try to do the right thing, you are even more excluded and have even more severe repercussions than if you would have never notified them to begin with. These people are a complete JOKE and if you are thinking about using them I would suggest to RUN in the other direction.

Horrible customer service. Rude and snarky response. Billing issues. If you are thinking about using them to manage your HOA, I would recommend going with someone else. When I've asked to talk to a supervisor the employee has either 1) refused to give me the contact information or 2) I've never been contacted back as promised.