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Find a Location

Mostly Import Auto Repair LLC has 1 locations, listed below.

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    Business ProfileforMostly Import Auto Repair LLC

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/5/2014

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    253 Biltmore Ave, Asheville, NC 28801-4158
    BBB File Opened:
    10/1/1987
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Started Locally:
    1/1/1984
    Date of New Ownership:
    7/1/2022
    Business Incorporated:
    1/31/2022
    Accredited Since:
    8/5/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    4
    Business Management
    • Ms. Jessica Strickland Singleton, Co-Owner
    • Mr. Loren Matthew Jewell, Co-Owner
    Contact Information

    Principal

    • Ms. Jessica Strickland Singleton, Co-Owner
    • Mr. Loren Matthew Jewell, Co-Owner

    Customer Contact

    • Ms. Jessica Strickland Singleton, Co-Owner
    Additional Contact Information

    Fax Numbers

    • (828) 253-1441
      Primary Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joseph D

    1 star

    01/16/2023

    I was a victim of hate and discrimination at this place- don't take your car here. I chose this place because it was highly rated. The appointment took a week. I took it in for a noise coming from somewhere underneath the car. I waited about an hour. Then it started. The young blond woman in charge told me that my transmission was leaking badly, and that I was probably going to run out of fluid soon. She also told me that it had been overfilled last time it was serviced (a complete lie). She also told me that the car had a lot going on as far as needed repairs. My car has been well maintained. They didnt want to look at it any further until I had someone look at the transmission. I asked if they recommend any transmission shops. I thought they might know since they were supposed to be so good. I asked if there was a charge for looking at it, but she waived it off and said, nah. So, like anyone would, I left under extreme duress because I might be looking at replacing the transmission. The ****** shop I was told about was almost all the way to ********. I figured I wanted a good shop to look at it, so I went to the trouble of dropping my vehicle off there. That shop said it had nothing to do with the transmission, but that I needed a front wheel bearing and a CV boot cover. The ****** was leaking, but it was a very minor thing. Looking back, it was clearly their intention to stress me out by making me believe I might need to spend thousands of dollars for repair and give me the run around. This is an ignorant passive aggressive mentally ill woman, and this place really tried to throw a super stressful situation on me. You can't just waist peoples time and money and intentionally cause mental duress like that without there being financial consequences if I choose to peruse it Im putting this down in writing too, because I waisted two weeks during the holidays, and was unable to go out of town for my holiday plans, which really put it over the top of unacceptable.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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