ComplaintsforBenny's Power Toys, LLC.
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Complaint Details
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Initial Complaint
07/09/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I took my 2006 ***** crf250r to have a full fluid service(oil,transmission,antifreeze),air filter, carb adjustment, and spark plug. I dropped bike off on April 7th 2021 at approximately 10:00am. Date of transaction took place on May 3rd 2021 for the amount of $750. I picked bike up on the 3rd of may and took back same day due to a crushed valve cover gasket and antifreeze leak and missing bolts to the bikes plastics. He did proceed to fix the issues and concerns I had but did make note that he did not own up to it. So from May 3rd to June 7th ******* power toys had possession of my bike fixing there mistakes. I brought my bike back on the June 28th due to being seized up. I had less than 5 hrs on this bike since picking up on 7th of June. When I took back to ******* shop he proceed to swear at me saying "fuck,,, shit!!! Im not putting an engine in that bike!" and "I knew I'd see you again". I believe ******* should be responsible for repairs due to the finding of no oil in bike.Business response
08/06/2021
*************** told me that he had ridden the motorcycle 5 hours since it had been serviced. He also said that he had ridden the bike on more than one occasion. A 4 stroke motocross bike would not run 15 minutes with no oil in the engine, which he claims is the case. Ask any dealership that sponsors motocross racers that ride 4 stroke bikes and see what their response is. The engine should be checked on that model of ***** bike before each ride as there is less than 1 quart in the engine when full.
***************************, Presdent
Benny's Power Toys, LLC
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.