Business ProfileforClassic Oak Furniture, Inc.

After purchasing furniture for my home from Classic Oak Furniture, upon delivery to my home, I encountered issues with my furniture. I have been cooperative, patient as I waited for Classic to resolve or send a technician to my home to repair the *** frame and dresser, and I transported my own furniture back to Classic, driving approximately 150 miles to exchange a *** frame that I later realized had manufacturing problems causing multiple customers to complain about their ***room set, especially the ***frame not connecting or holding together. The Classic reps I spoke with over the past few months did not mention any existing issues, instead, I was lead on with false information and could have picked up a different *** frame instead of the one that I previously had they knew had malfunctions. 1. The king size mattress I selected for my ***room set was not the mattress Classic delivered and it had stains and did not fit my ***'s adjustable base. (That is the reason I selected a specific mattress in-store to be delivered) I had to purchase another mattress for my *** frame and I want a REFUND of $1,400 for this mattress 2. The dresser delivered with my ***room set is damaged and several of the drawers are off track. I provided a video showing the issues with this dresser and I want it REPAIRED. Classic informed me they would send a local technician out to fix it, but no rep was sent. I have found a local company who can send out a rep to fix my dresser for a fee. 3. After waiting several months for a new *** frame, I had to personally take my old frame to the store/warehouse for a replacement. However, the replacement *** frame I received still did not work for the *** to stay together, it continues to fall apart. I want a REPLACEMENT king *** frame or a refund. It is my hope a resolution will be reached very soon or within the next few days due to me waiting for months and not being able to use furniture I previously paid for. I have a video dresser.