Business ProfileforLearn to Transcribe Academy

April 5th 2023 $255.50 May 12th 2023 $255.50 June 8th 2023 $255.50 July 8th 2023 $255.50 September 7th 2023 $15 September 15th 2023 $30 Learn to Transcribe Academy is ran by ***** ****** originally sold me on learning legal transcription with a paid apprenticeship all for the price of four payments of $255.50, totaling $1022. After working further into the course, there were many errors throughout and conflicting teachings. Months in, ***** says she is now adding fees for test retakes ($15, $30), NOT published or stated anywhere prior to this. She says you can be a transcriptionist at 50 wpm, but times the test is timed at 90 minutes and I could not finish in time. I tried twice. Had no time to edit. Not to mention the first test had questions that were the opposite of what she taught us. She also changed the website to include fees after I raised concerns about the deceptiveness of it. She has also since deleted the first test altogether. She will also be rude and condescending when you ask about an error she made or seek clarification. Then she takes to the Facebook Student Group to bully you, going to far as to post a "anonymously* written email to her calling me an "entitled brat." I am seeking a refund due to these hidden fees added into the course after I signed up, deceptive test questions that are seemingly made to have you fail so you pay to retake them, and overall poor coursework that has conflicting teachings. And her now adding in that you only get three retakes before being removed from the course. I would have NEVER signed up if I knew I could easily be removed if I had to take the test multiple times. Not everyone tests well. I would now be on my second retake if I chose to move forward. I have attached what her website looked like originally, there were no further documents upon signing up, what her site has changed to after I brought up the issue, etc. I have plenty more screenshots and video if needed to strengthen my claim. Thank you.