ComplaintsforTriedNTrue AC&Heat LLC
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Complaint Details
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Initial Complaint
06/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Tried N True AC installed a Ruud HVAC system in my house a little less than four years ago. It has had repeated problems requiring numerous service calls and major parts replaced. I'm currently still having issues and the company is not responding to my requests for further repairs. Since the problems have been ongoing for an extended period of time with no resolution, it's my contention that they are incompetent and do not know how to resolve the ongoing problems, detailed in the PDF attachment to this complaint. I'm asking for a full refund, plus the cost of the dehumidifier I had to purchase to compensate for the inability of the HVAC system to remove humidify from my home to an acceptable level. Because I'm asking for a full refund, I'm also fine with returning the system to them once the system has been replaced by a competent installer. A detailed report with a timeline of events is attached to this complaint (in PDF format).
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.