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Complaint Details
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Initial Complaint
12/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We had a house built thru AHP and it was finished in August of 2021 . We have done nothing but complain and complain and complain from day 1 about the paint in our home . The painters they work with should not be allowed in customers homes . They have been in my home on multiple occasions and over a year later we are still unhappy . And instead of someone from AHP coming out and inspecting their work after all these visits they just basically take their word that every thing is good I guess . I am very unhappy with the quality and workmanship of this company and I will never recommend them to anyone . It’s been over a year later since we have moved in and the paint issues are still going on to absolutely no resolve now . And we are just stuck with paying for this house however it looks and that is by far not ok to take customers money and turn a blind eye to the problems . I understand that there are warranties and deadlines for this company but if they hired Qualified Quality professionals to paint these houses then I wouldn’t still be unhappy over a year later !! They are to Blame for who they hire and send out to build these houses .
Business response
01/03/2023
We met with our customer today to look at their concerns.
We are developing a list of corrections to be completed at the home.
We will try to schedule a convenient time with our customer to make the needed corrections.
Thank you,
Initial Complaint
12/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
My waste water keeps backing up I'm my shower and tub. And toilet continues to back up. I've called the company that built my home just to be told to call the company that installed the septic system. I have 28 years to pay for this home. I was working whenever the septic system was installed and whenever the septic system was installed it wasn't what we talked about during the site sketch. I don't want to keep pumping waste water out of my septic tank every other month. I just need a solution to the problem.Business response
12/28/2022
We hate to hear that you are having issues with your septic system. We have asked our General Manager to look into the concern.
He will be contacting you soon to discuss the issue.
Thank you,
Customer response
12/30/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,****** ***** **
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.