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Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Tri County Fence and Deck

          View full profile
          Location of This Business
          1902 E Service Road Highwy 61 N, Wentzville, MO 63385-2707
          BBB File Opened:
          8/30/2006
          Years in Business:
          18
          Business Started:
          11/1/2005
          Business Started Locally:
          11/1/2005
          Type of Entity:
          Limited Liability Company (LLC)
          Business Management
          • Craig Sutton, Owner
          Contact Information

          Customer Contact

          • Craig Sutton, Owner
          Additional Contact Information

          Fax Numbers

          • (636) 327-4031
            Primary Fax
          Additional Business Information
          Advertising Review

          In June 2022, Better Business Bureau questioned Tri County Fence and Deck's Facebook page, https://www.facebook.com/tricountyfence, which stated, “100% GUARANTEE”.

          Regarding the term, “guarantee”, Better Business Bureau’s Code of Advertising standards states, “(1) Advertisers should only use ‘satisfaction guarantee,’ ‘money back guarantee,’ ‘free trial offer,’ or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer’s request.  (2) When ‘satisfaction guarantee’ or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.”

          BBB requested the business substantiate, modify, or discontinue the claim made on its Facebook page. The company did not respond to BBB’s request.


          Pending Government Action
          Government Action: BBB reports on known government actions involving business’ marketplace conduct:
          St. Charles County Vs Craig Sutton

          Craig J. Sutton, owner of Tri County Fence and Deck, was charged with 22 felony counts in April 2023 in St. Charles County. Charges include stealing, deceptive business practice, and financial exploitation of the elderly.

          The case is pending. 

          Serving Area

          ds

          • 62006
          • 62013
          • 62031
          • 62036
          • 62037
          • 62047
          • 63001
          • 63005
          • 63006
          • 63011
          • 63014
          • 63015
          • 63017
          • 63021
          • 63022
          • 63024
          • 63025
          • 63026
          • 63031
          • 63032
          • 63038
          • 63039
          • 63040
          • 63042
          • 63043
          • 63044
          • 63045
          • 63049
          • 63055
          • 63068
          • 63069
          • 63072
          • 63073
          • 63074
          • 63084
          • 63088
          • 63089
          • 63090
          • 63099
          • 63114
          • 63122
          • 63124
          • 63127
          • 63131
          • 63132
          • 63134
          • 63140
          • 63141
          • 63145
          • 63146
          • 63167
          • 63195
          • 63198
          • 63301
          • 63302
          • 63303
          • 63304
          • 63332
          • 63333
          • 63338
          • 63341
          • 63342
          • 63343
          • 63346
          • 63347
          • 63348
          • 63349
          • 63350
          • 63351
          • 63357
          • 63362
          • 63365
          • 63366
          • 63367
          • 63368
          • 63369
          • 63370
          • 63373
          • 63376
          • 63377
          • 63378
          • 63379
          • 63381
          • 63383
          • 63385
          • 63387
          • 63389
          • 63390
          Products and Services
          Fencing, Decking
          Payment Methods
          • Mastercard-VISA
          Refund and Exchange Policy
          • None.

          Contact Information

          1902 E Service Road Highwy 61 N

          Wentzville, MO 63385-2707

          (636) 442-1683

          Accreditation

          This business is not BBB Accredited

          Years in Business: 18

          BBB Rating

          F

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business.