Business ProfileforLog Masters Restorations

From start to finish, working with the Log Masters Restorations crew was a wonderful experience. I am very pleased with the outcome and I will be using Log Masters Restorations for all future maintenance or restoration projects. When I first started looking for a company to perform the work on my house, I thought I would need to find more than one company to handle the projects I wanted to get completed this year. In the end, I decided to have Log Masters Restorations perform all of the work (e.g. logs, gable panels, facia, porch, porch railing, deck, deck railing, etc.). For me, it was a one-stop-shop! I oversee a Customer Service team for the third-largest Mortgage Lender in the nation. We use Customer Satisfaction Score (CSAT) and Net Promoter Score (NPS) as Metrics to measure our Customers Satisfaction. With that said, would I refer Log Masters Restorations to my friends and family? Absolutely! The was crew was professional and respectful. They were willing to go above and beyond throughout the entire project. I'm still working from home, so I had the pleasure of interacting with the crew in the mornings and the evenings. Customer Service is a two-way street, treat them how you would want to be treated, and you will get the same satisfaction in return. I look forward to working with Log Masters Restorations again!

*****, Thanks so much for your kind words, especially from someone with your extensive background in customer service management of one of the largest mortgage lenders in the nation. I always love hearing our Log Masters team was professional and respectful. They had wonderful things to say about you as well, which is a win for us, too. Customers like you are a blessing from God. We are so happy your experience with us exceeded your expectations. It was a pleasure working on your log home restoration and the other construction projects. With our many years of experience in construction and log home restorations, it gives us the edge over our competitors to meet the needs of our valued customers. You are a valued customer and we look forward to our future relationship. Thank you again for taking the time to share your experience with us. We're grateful for customers like you.