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Find a Location

Blue Haven Pools has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Blue Haven Pools

      151 N Service Rd Saint Peters, MO 63376-1066

      BBB Accredited Business
    • Blue Haven Pools

      5827 Black Walnut Rd Saint Charles, MO 63301

    Business ProfileforBlue Haven Pools

    Pool Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/5/2010

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Sales, Construction of inground gunite and fiberglass swimming pools.

    Products & Services

    Pool fence enclosure, custom water features, fire bowls, pool interior finishes, concrete pool deck.

    Business Details

    This is a multi-location business.

    Find a Location

    Blue Haven Pools has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Blue Haven Pools

        151 N Service Rd Saint Peters, MO 63376-1066

        BBB Accredited Business
      • Blue Haven Pools

        5827 Black Walnut Rd Saint Charles, MO 63301

      Location of This Business
      151 N Service Rd, Saint Peters, MO 63376-1066
      BBB File Opened:
      3/21/2001
      Years in Business:
      39
      Business Started:
      3/1/1985
      Business Started Locally:
      3/1/1985
      Accredited Since:
      3/5/2010
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Trumac Fiberglass Co
      • Trumac Fiber Glass
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Mark Trudo, President/Owner
      • Ms. Rose Walters, Office Manager
      Contact Information

      Principal

      • Mr. Mark Trudo, President/Owner
      Additional Contact Information

      Fax Numbers

      • (636) 940-2472
        Primary Fax

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/15/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      They started our pool on October 18, 2022; as of today it is still not finished. They have made many mistakes and have finally fixed them to their own satisfaction but not ours, but they gave us a letter stating that they would be finished with our pool entirely by May 4, 2023. We have called many times and they don’t return our calls, they have been payed over $135,000 and the sundek that we have payed for is not done and they will not tell us when it will get done. They say they want an additional $703.00 for the sundek because the square footage is bigger than they charged us for in the contract. Yes there is more square feet because they made a bar area bigger because they did it wrong, now they want us to pay for their error. Besides the fact that they made us pay more for gravel, then they left it in a huge pile in my backyard for over a month and then gave it away to a neighbor of mine for free!! We are beyond aggravated with this company and just want to have the pool area finished.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

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