Customer ReviewsforStraightUp Solar
15 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Johnathan D
5 stars10/15/2023
Overall I am glad we went through Straight Up to get our panels installed. They were the third company we worked with to get panels installed on our house and the one company to actually follow through and get them. The first company ended up going bankrupt and the second company had delay after delay, so never saw them even come out to assess the house, we waited about a year and they still couldn't get the permits, thus we tried one more company, and I'm glad we did. We had some hurdles and road blocks with some getting some of the permits, with getting Ameren cooperating sometimes, and quite a bit with some of the electrical inspectors, but Straight Up handled the issues well and we got our panels and battery in the end. To be fair, while the issues were annoying and caused a good amount of delays, it wasn't Straight Up's fault, so 5-Stars for their service and handling of the issues! They also did a great job keeping in contact to keep me in the loop and give me updates on the status of the project.Review from Thomas J
5 stars10/06/2023
We recently decided to take the solar plunge, being 70+ years old we knew wed never recover the cost of the investment even with the current incentives available in ********. For **, the prime motivation was Energy Independence/Security. After contacting five solar companies we chose Straight Up Solar (***) what struck us was their no-pressure presentation by ************* and ensuring all our concerns and needs were addressed on the spot. We got down into the weeds with in-depth discussions of the equipment being suggested and any options. After discussing system performance and our needs we opted to oversize the ** system (scaled to cover 125% of our annual average consumption) as Phase 1. Phase 2 in 12 to 18 months when well add whole house battery backup. They tweaked our system many times and once we had a design that met all our needs both today and into the future, we selected them. *************** was assigned as our Project Manager and was instrumental in pulling this all together while entertaining our last-minute changes and a myriad of questions. The *** team did everything, all we needed to do was provide info as requested and sit back. Their installation team came from Mid-**************** and ****, *****, and ***** were detail-orientated craftsmen. Drilling holes, making complex electrical connections, and climbing all over a new house are stressful, they eased our concerns. Their work passed all the required inspections on the first inspection. **** from *** was the on-site supervisor and a pleasure to work with. We felt comfortable leaving our home in his hands. Our system was commissioned on Sept 20th and received our PTO the very next day.In conclusion, the entire process from Straight Up Solar exceeded all of our expectations. It's been a pleasure working with this team and will use *** for our whole house battery backup project next year. *** and ******************************* USAF Retired ******* **Review from Lawrence G
5 stars08/14/2023
Very professional. Stayed within cost and the time frame communicated. I would recommend them. Southwest electric does recommend themStraightUp Solar Response
08/16/2023
Thank you, ********, for the nice recommendation. Please don't hesitate to contact us with any questions about your solar PV system. Shine On!Review from Shahab K
5 stars07/11/2023
I had a great experience with Straight Up Solar from the initial inquiry, project cost estimate, installation and system Go Live. There were no surprises and they delivered as promised. They have been very transparent and completed the Project on time. I would highly recommend them to anyone interested in installing a Solar System.Review from Jonathan S
5 stars06/14/2023
Had panels installed on my roof and can't recommend Straightup enough. From the design process to install, to the walkthrough afterward everyone I worked with was generous with their time, answered all my questions and quick to respond to questions. The panels look great on the roof and the system connecting to the house and utility itself is unobtrusive you don't really even know its there. The App from Enphase gives you piece of mind that everything is working right and you can see real time the $$ you're saving! Go out and get some solar panels now!!!StraightUp Solar Response
06/15/2023
******, we are pleased to hear your joy about your solar PV system and your recommendation. We appreciate the opportunity to work with you.Review from Clayton S
5 stars06/13/2023
Proactive with communication, excellent experience from beginning to end. Everyone I interacted with were people I would recommend individually.StraightUp Solar Response
06/15/2023
Thank you, *******, for the kind words and recommendation. We hope your solar PV system provides many years of energy generation and savings for your camp.Review from Phillip G
5 stars04/24/2023
StraightUp Solar was extremely easy to work with and walked me through the process each step of the way. I love that they are local and will be here for the long term. They have answered any question we have and encourage them to be asked. We had other solar companies come and talk before choosing them and I know we made the right choice.Review from Jim B
5 stars04/04/2023
We got our first electric bill yesterday after having our 6.5 kW solar array installed for a month. Our bill was for $71. Prior to that we paid $154 every month (budget billing)! As for StraightUp Solar, the installation went great, we barely knew they were even here, and they were real good about answering all my questions - and there were a lot!Review from Lisa G
5 stars03/15/2023
We were very happy with our installation of solar panels for two of ********** locations. We were kept up to date on progress. The Team was friendly and helpful and met our needs. We would recommend Straight Up Solar to any business wanting to go Solar!StraightUp Solar Response
03/16/2023
Thank you, ****, for the compliments on our installation team. Communicating with our customers is a top priority for our project managers. We appreciate your recommendations!Review from Miriam d
5 stars02/25/2023
Could not be happier with my experience at StraightUp Solar. They guided me through the process every step of the way, communication was excellent, and they offered many chances to ask questions, and were patient and clear answering my questions. The installation crew was polite, professional, tidy and accommodating. I'm so excited to have gone solar, if you are looking to go solar too, I'd highly recommend this company!StraightUp Solar Response
02/27/2023
Thank you, ******, for reporting on your positive experience with our company. We really appreciate your kind words. I have passed along your comments to our installation crew. who strive for excellence and respect in their work. Thank you very much for your recommendation of StraightUp Solar!
Customer Review Rating
Average of 15 Customer Reviews
Contact Information
11696 Lilburn Park Rd
Saint Louis, MO 63146-3535
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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