ComplaintsforGallagher Bros. Construction
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Complaint Details
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Initial Complaint
05/27/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
I closed on my home on December 10th 2020 and under the contract one of the things the seller had to do was replace the roof. The seller agreed and they chose Gallagher Brothers construction to replace the roof. Every time it rains I have had several skylights throughout the home keeps leaking. They have workers at least 4 to 5 times to fix the leak, but it keeps leaking. Today 5/27/21 the skylight leaked so bad it is starting to ruin the roof. The company said the skylight needs to be replaced but I would have to pay for it. the roof was replaced for $11,000 but is still leaking in multiple places. I would like the leak resolvedBusiness response
06/15/2021
We are in direct contact with the new homeowner and this request has been investigated. We have agreed to repair the pre-existing skylights that are leaking. This work was not part of our original contract with the previous homeowner, and we have reached an arrangement to complete these repairs to satisfy the new homeowner.
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Contact Information
500 S County Center Way
Saint Louis, MO 63129-1065
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 2:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.