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Find a Location

Renovate Rite has 1 locations, listed below.

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    Business ProfileforRenovate Rite

    General Contractor

    Current Alerts For This Business

    Pattern of Complaint:

    Better Business Bureau is advising consumers to use caution when considering doing business with Renovate Rite.  BBB has received a pattern of consumer complaints alleging failure to start or finish a project, failure to contact consumers, failure to provide refunds and poor customer service.  

    On April 14, 2022, BBB sent a letter to Renovate Rite with its concerns.  The company did not respond. 

    On May 19, 2022, BBB issued a press release on Renovate Rite. A link to the release is provided - https://www.bbb.org/article/news-releases/27028-bbb-warning-st-louis-based-renovate-rite-failed-to-finish-work-refund-down-payments-consumers-tell-bbb

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    39 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Exterior Home Remodeler in St. Louis. Roof replacements, siding replacements, deck building, window replacement, door replacement, gutter replacement, gutter protection installation, fascia replacement, fascia wrap installation/replacement, soffit installation/replacement, room additions, screen room additions, sunroom additions.

    Products & Services

    Western Red Cedar Decking, Composite Decking, Architectural Roofing, Windows, Doors, Vinyl Siding, Walk-In Showers, Bathtubs, Cabinets, Vanities, Bathroom Flooring, Counter Tops, Bathroom Fixtures

    Business Details

    Location of This Business
    2321 Weldon Pkwy, Maryland Heights, MO 63043
    BBB File Opened:
    7/22/2020
    Years in Business:
    4
    Business Started:
    9/6/2019
    Business Started Locally:
    9/6/2019
    Business Incorporated:
    6/18/2020
    Type of Entity:
    Limited Liability Company (LLC)

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    39 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/09/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    We entered into services with Renovate Rite to replace windows in our house along with Enclosing Soffits. After paying initial and second payment following second measurements, Renovate Rite and ************************* have been unresponsive. We have tried multiple times to reach him without response and no further action on his part to complete services for which payment had been submitted. After beginning to have no responses, we reviewed BBB and reviews and noted that many other customers were reporting similar complaints from this company. At time of researching company, these complaints were not posted and reviews were positive; however, it appears following our contract increased complaints have been reported.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rhonda N

    1 star

    09/16/2022

    This agency is a bunch of ******. We scheduled an estimate after seeing them at the ********* Home and Garden Show back in March of 2022. They came out long enough to get a contract signed (which they have failed to provide us a copy) and $3200 down-payment, Work was supposed to start in July and they have yet to do a thing, The contractor that came to our home never answers his phone and it always goes to voicemail which is full. They do not answer at the office and back in July I went to their place of business only to find a note on their door from the owner that they have defaulted on their payment and have been locked out of the premises, The contractor called me after I sent him a text that the jig is up and said they just refused to pay the rent because the landlord towed their vehicles. He then dropped off some samples at our home when we were not there. We have heard nothing since and cannot reach anyone. They took $3200 of our money and appear to have no intention of providing a service. Do not expect this company to do anything except steal from you.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

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