ComplaintsforLindenwood Heights
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Been here about a week. Main sewer line was clogged. Took 3 days to finally hear from someone as they do not pick up the office number and Maintenance requests were left unseen. Finally someone showed up but all they coud do was open up the sewer cleanout which sprayed f**** all over the garage/basement. This was all they could do because their plumber does not work on the weekends......cool. After the plumber finally showed up they did not clean and stereilize the floor. They half-heartedly sprayed it down and left chunks of literal human f**** and ground up toilet paper everywhere. the request to have the f**** cleaned keeps being marked as finished, but it is not finished. Not too much to ask to not have to walk through that to take out the trash, park, etc. On top of all this the Condenser unit for the ** was not installed. Realized it wasn't getting cold in the apartment went down to look and none of the lines were hooked up, and the condenser was not even outside. Finally they got someone out to install it. along with all this, The oven has stopped working. I went downstairs (Stepping over ***** matter to do so) and found the breaker box which is at least as old as the building and it would appear that one of the two ancient 20amp breakers used for the Oven circuit is overloading. This is all too much for an apartment that was recently "rehabbed" Liteally no answer from the office. After hours ***************** seems to be the only way to talk to someone. STAY AWAY FROM THIS PL**E AND BLUE DOOR MANAGEMENT Worst rental experience I've ever had and like I said, I've only been here a week.Business response
05/09/2023
I do not manage this apartment complex any longer. It was sold in September 2022 from ****** Holdings to another company. You will have to contact the new owners. I do not know who they are anymore.Initial Complaint
09/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The new owners L&A Lindenwood LLC, are the most disrespectful landlords I ever been associated with, also the workers they have working for the are very unprofessional. Every ***** received a 30 day notice to vacate the apartments because they want to renovate, they are so inpatient they started demolitioning vacant apartments with out giving notice, they turned off water, blocked in front of garages with big trash cans and then took all the parking spots in front. The demolition company cause water damaged and when confronted one of the owners they slandered and stated my family used racist names, and didnt care about the damages. They left only a email to contact which never is answered and when approached and asked in person they said they dont have to give any information or respond to emails, so I wouldnt recommend these apartments when they are finished, they are major scammers
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.