Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Fence & Deck Depot has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Fence & Deck Depot

              1432 South Dr Saint Charles, MO 63303-3971

              BBB Accredited Business
            • Fence & Deck Depot

              1202 Paragon Dr O Fallon, IL 62269-1757

            • Fence & Deck Depot

              513 N Eatherton Rd Chesterfield, MO 63005-3509

            Business ProfileforFence & Deck Depot

            Fence Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.9/5stars

            Average of 170 Customer Reviews

            Customer Complaints

            9 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/15/2004

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Fence and Deck Depot is a full-service fence and deck company.

            Products & Services

            We offer a variety of fencing products including wood, vinyl, ornamental aluminum and steel, as well as many chain link styles. 

            Business Details

            This is a multi-location business.

            Find a Location

            Fence & Deck Depot has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Fence & Deck Depot

                1432 South Dr Saint Charles, MO 63303-3971

                BBB Accredited Business
              • Fence & Deck Depot

                1202 Paragon Dr O Fallon, IL 62269-1757

              • Fence & Deck Depot

                513 N Eatherton Rd Chesterfield, MO 63005-3509

              BBB File Opened:
              3/1/2002
              Years in Business:
              23
              Business Started:
              11/21/2000
              Business Started Locally:
              11/21/2000
              Business Incorporated:
              10/18/2001
              Accredited Since:
              1/15/2004
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Fence and Deck Depot
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Sean Nesbit, President
              Contact Information

              Customer Contact

              • Mr. Sean Nesbit, President
              Additional Contact Information

              Phone Numbers

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/11/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I had them to put up a fence for me and the size of the panels are not what my contract or my estimate says, they are 2 inches shorter. I feel that I should get a 48 inch panel and if I didn't get it I should be charged for whatever they put up. I would like to be refunded for the difference between the 48 inch height and the 46 inch height of panel fencing that they put up in my yard. They should have to put on their advertisement that they will install a 46 inch high fence.
              Read More

              Customer Reviews

              170 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mary B

              03/04/2024

              Fence & Deck Depot installed my vinyl fence recently. The initial consult was very professional and thorough. The installation crew was courteous and efficient. The company communicated frequently throughout the entire process. I highly recommend.

              Fence & Deck Depot Response

              03/05/2024

              Thank you for choosing Fence & Deck Depot for your fence project. No matter if you're getting a fence or a deck, if your project is big or small, we strive to provide superior customer experiences. Thank you again for choosing us and providing your feedback.

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.