Share
Business ProfileforAdvantage Repair Auto LLC
Additional business information
In June 2021, Better Business Bureau questioned Advantage Repair Auto LLC's mailer which stated:
- “CUSTOMER ID#”
- “FINAL NOTICE CALL 1-877-353-0010 WITHIN 5 BUSINESS DAYS”
- “Deadline Date”
- “Our Records indicate that you have NOT contacted us to update the factory warranty on your 2019 HONDA RIDGELINE.”
- “In order to guarantee its continued safe operation, CALL NOW 1-877-353-0010.”
- “By Neglecting to call now, you will be responsible for paying all repairs out of pocket.”
- “ALL POLICIES COME WITH 24 HOUR ROADSIDE ASSISTANCE, TOWNING, AND CAR RENTAL*”
According to BBB Code of Advertising, “The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true. Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
BBB asked the business to substantiate, modify, or discontinue the claims made in its mailer. The company initially responded but did not provide substantiation or agree to modify or discontinue the claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1811 Sherman Dr Ste 9, Saint Charles, MO 63303-3976
- BBB File Opened:
- 6/18/2019
- Business Started:
- 1/14/2018
- Business Started Locally:
- 2/12/2018
- Business Incorporated:
- 1/14/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Advantage Pro
- AP
- Business Management
- Ralph D Hellrung Jr., Consultant
- Additional Contact Information
Fax Numbers
- (636) 757-3711Other Fax
Website Addresses
- (636) 757-3711
Customer Complaints
6 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/05/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Sara T
08/19/2022
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.