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Find a Location

Advantage Repair Auto LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAdvantage Repair Auto LLC

    Auto Service Contract Companies

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Advertising Review:

    In June 2021, Better Business Bureau questioned Advantage Repair Auto LLC's mailer which stated:

    • “CUSTOMER ID#”
    • “FINAL NOTICE CALL 1-877-353-0010 WITHIN 5 BUSINESS DAYS”
    • “Deadline Date”
    • “Our Records indicate that you have NOT contacted us to update the factory warranty on your 2019 HONDA RIDGELINE.”
    • “In order to guarantee its continued safe operation, CALL NOW 1-877-353-0010.”
    • “By Neglecting to call now, you will be responsible for paying all repairs out of pocket.”
    • “ALL POLICIES COME WITH 24 HOUR ROADSIDE ASSISTANCE, TOWNING, AND CAR RENTAL*”
    •  

    According to BBB Code of Advertising, “The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true. Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact. 

    BBB asked the business to substantiate, modify, or discontinue the claims made in its mailer. The company initially responded but did not provide substantiation or agree to modify or discontinue the claims.

    See all additional business information

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1811 Sherman Dr Ste 9, Saint Charles, MO 63303-3976
    BBB File Opened:
    6/18/2019
    Business Started:
    1/14/2018
    Business Started Locally:
    2/12/2018
    Business Incorporated:
    1/14/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Advantage Pro
    • AP
    Business Management
    • Ralph D Hellrung Jr., Consultant
    Additional Contact Information

    Fax Numbers

    • (636) 757-3711
      Other Fax

    Website Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/05/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I need the "policy" canceled immediately. Advantage Repair Auto LLC used deceptive advertising to trick me into purchasing a policy. I have already reported this to my bank. I demand the policy be canceled immediately and that I be removed from all systems. I also need to be removed from all advertising campaigns. I will pursue legal action if my policy is not canceled and I am not removed from all systems and advertising campaigns. According to BBB Code of Advertising, The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. An advertisement as a whole may be misleading by implication, although every sentence separately considered maybe literally true. Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact. In addition, according to the ************** statute 15 CSR 60-7.020(1): A seller shall not make a representation or statement of fact in an advertisement that is false or has the capacity to mislead prospective purchasers.BBB has received a pattern of consumer complaints alleging misleading advertising, failure to make repairs, failure to cancel the contract and poor customer service.On June 15, 2021, ******************** sent a letter to Advantage Repair Auto LLC with its concerns. The company did not respond.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sara T

    1 star

    08/19/2022

    Do not believe any review that is above 1 star. They are falsely stating their name is ********* ***, and have extremely misleading practices. They are also overtly rude when calling to cancel an account. DO NOT USE THIS COMPANY.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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