Reviews

This profile includes reviews for Omega RMS, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Omega RMS, LLC

  603 East St Ste 401 Parkville, MO 64152-3692

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  Omega RMS, LLC

  1702 Brenda Dr Saint Joseph, MO 64507-2243

Review Details

• Review fromDawneesha S

  Date: 09/17/2024

  1 star
  I’m not even sure what they’re calling about I’ve never heard of them but they have been calling almost everyday and they are extremely rude I asked them to stop calling me because I don’t have a debt with them the lady said “your lying mam it’s cool I’ll keep calling” I don’t know what debt they supposedly purchased but I barely have anything on my credit I need someone’s help with getting them to stop calling it’s messing with my mood

  Omega RMS, LLC

  Date: 08/21/2025

  Dear Ms. ******,
  Thank you for sharing your concerns. Omega RMS is committed to operating in full compliance with the Fair Debt Collection Practices Act (FDCPA) and all applicable regulations.
  After reviewing our records, we can confirm that this account has not been in our offices since last year, and no further contact will be made by our agency. If you would like written confirmation of this, please contact our Compliance Department at [phone number] during business hours.
  We regret any inconvenience you experienced and appreciate the opportunity to clarify this matter.
  Sincerely,
  Omega Consumer Help Desk

• Review fromPhuck U

  Date: 06/07/2024

  1 star
  I set up a payment plan with this company and paid off my debt in 3 months. I get a letter in the mail saying I still owe. When I call, reps are confused making up reasons why it could be despite receipts. SCAMMERS.

  Omega RMS, LLC

  Date: 08/21/2025

  Dear Ms. ***,
  Thank you for sharing your concerns. At Omega RMS, we are committed to conducting all interactions in compliance with the Fair Debt Collection Practices Act (FDCPA) and applicable state regulations.
  We have reviewed the account in question and can confirm that the matter has been settled in full and closed. We regret that your experience did not meet your expectations, and we take your feedback seriously as part of our continuous training and quality review processes.
  Our goal is to provide clear, respectful, and transparent communication. We appreciate the opportunity to resolve this matter and will use your feedback to reinforce our commitment to professionalism and compliance.
  Sincerely,
  Omega Consumer Help Desk

• Review fromVictoria Y

  Date: 04/22/2024

  1 star
  This company came to an agreement with me 1 week and then the same agent called me the next week repeating some of what we agreed to the previous week, but changed other items. They are scamming as they won't review the previous recording and have changed the terms. They also have very rude self righteous agents who speak over you, don't answer questions and instead when you ask a legitimate and easy question take 30 minutes to get you an answer and give you attitude saying it's your fault you're not letting them help you. It would help if simple questions were answered.
  Below average service from Tamika and Jackie.
  Lies and scamming.
  Great for companies I'm sure but they lie and give you attitude while doing so.

  Omega RMS, LLC

  Date: 04/23/2024

  We apologize for the inconvenience, however, there is an active arrangement on the account. If you have any questions, please reach out to us at 888-378-7447.

• Review fromLindsay E

  Date: 05/03/2023

  5 stars
  I'm surprised that I'm giving a debt collector such a high review right now, but I think that Omega RMS deserves to be acknowledged based on the interaction that I recently had with them. I was in a dispute over an amount a company alleged I owed to them while I contended that this company was negligent in carrying out the terms of the contract and thus was in breach of contract. This company turned the alleged debt over to Omega RMS. When I requested validation of the debt, Omega RMS did that immediately without me having to send in a formal letter by mail. While they did call me and ask for payment after they completed the validation step and said that they were going to resume collections, after I sent them evidence of the original creditor's negligence, they immediately ceased collections. They also notified the credit bureaus that they ceased collection on my account. My interactions with them were far better than you'd expect an interaction with a debt collector to be. I found them to be largely very professional - hence the 5 star rating.

  Omega RMS, LLC

  Date: 08/21/2025

  Dear Ms. *******,
  Thank you for taking the time to share your experience with Omega RMS. We greatly appreciate your recognition of our efforts to handle your matter in a professional and compliant manner. Our team is committed to operating in accordance with all applicable laws, including the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA).
  We understand that disputes can be challenging, and we are pleased to know that our prompt response and resolution met your expectations. It is always our goal to ensure consumers are treated with fairness, respect, and transparency throughout the process.
  Your feedback is invaluable and reinforces our commitment to continuous improvement in serving both our clients and consumers.
  Sincerely,
  Omega Consumer Help Desk