2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Victoria Y
1 star04/22/2024
This company came to an agreement with me 1 week and then the same agent called me the next week repeating some of what we agreed to the previous week, but changed other items. They are scamming as they won't review the previous recording and have changed the terms. They also have very rude self righteous agents who speak over you, don't answer questions and instead when you ask a legitimate and easy question take 30 minutes to get you an answer and give you attitude saying it's your fault you're not letting them help you. It would help if simple questions were answered. Below average service from Tamika and Jackie. Lies and scamming. Great for companies I'm sure but they lie and give you attitude while doing so.
Omega RMS, LLC Response
04/23/2024
We apologize for the inconvenience, however, there is an active arrangement on the account. If you have any questions, please reach out to us at 888-378-7447.Review from Lindsay E
5 stars05/03/2023
I'm surprised that I'm giving a debt collector such a high review right now, but I think that Omega RMS deserves to be acknowledged based on the interaction that I recently had with them. I was in a dispute over an amount a company alleged I owed to them while I contended that this company was negligent in carrying out the terms of the contract and thus was in breach of contract. This company turned the alleged debt over to Omega RMS. When I requested validation of the debt, Omega RMS did that immediately without me having to send in a formal letter by mail. While they did call me and ask for payment after they completed the validation step and said that they were going to resume collections, after I sent them evidence of the original creditor's negligence, they immediately ceased collections. They also notified the credit bureaus that they ceased collection on my account. My interactions with them were far better than you'd expect an interaction with a debt collector to be. I found them to be largely very professional - hence the 5 star rating.
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