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          The Grout Medic of Greater St. Louis has 1 locations, listed below.

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            Business ProfileforThe Grout Medic of Greater St. Louis

            Tile and Grout Cleaning
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.91/5stars

            Average of 88 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/9/2021

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Grout cleaning and repair in the Greater St. Louis Area.

            Broken Tile replacement if similar tile is available. 

            Kitchen and Bath Re-Caulking,


            Products & Services

            Grout Repair, Grout Cleaning, Recaulking & Regrouting, Tile Grout Color Sealing, Tile Repair & Replacement, Tile Water Damage Repair

            Business Details

            BBB File Opened:
            6/5/2019
            Years in Business:
            4
            Business Started:
            6/5/2019
            Business Started Locally:
            6/5/2019
            Business Incorporated:
            12/24/2019
            Accredited Since:
            2/9/2021
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • ACA Development, LLC
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Matt M Lupo, Franchise Owner
            • Ms. Mya Lupo, Manager
            Contact Information

            Principal

            • Mr. Matt M Lupo, Franchise Owner
            • Ms. Mya Lupo, Manager

            Customer Contact

            • Mr. Matt M Lupo, Franchise Owner
            • Ms. Mya Lupo, Manager

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/15/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I filed a review with pictures of imcomplete work earlier. I am now seeking a refund for the cost of the repairs that were not finished. I sent correspondence to them as well. Under the BBB review they said they would reach out to me and never responded to my email or tried to contact me.
            Read More

            Customer Reviews

            88 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Stephanie Y

            03/07/2024

            ******* was awesome!! Super friendly and explained everything before and after. I was able to pick the "new" grout color I wanted so he put on 3 different colors and we discussed them and I am super pleased with the results. I now have "brand new kitchen floors" because I was so disappointed in my grout and how it was "not" performing well.....do not believe that "power grout" is what you want. That was my original and I had no idea it did indeed need to be sealed....I found out the hard way :(Cleaning should now be a breeze and there is a one year guarantee plus my grout should now hold up for 7 years :)And yes, we do wear our shoes throughout our home.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            BBB Reports On

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