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Find a Location

Crowley Furniture Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Crowley Furniture Inc.

      200 N 291 Hwy Liberty, MO 64068-1040

      BBB Accredited Business
    • Crowley Furniture Inc.

      6821 W 135th St Ste B Overland Park, KS 66223-7900

      BBB Accredited Business
    • Crowley Furniture Inc.

      1600 NW Chipman Rd Lees Summit, MO 64081-3934

      BBB Accredited Business
    • Crowley Furniture Inc.

      1272 NE Coronado Blue Springs, MO 64014

      BBB Accredited Business

    Business ProfileforCrowley Furniture Inc.

    Furniture Stores
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/8/1999

    Years in Business: 69

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Furniture and Mattress Stores

    Business Details

    This is a multi-location business.

    Find a Location

    Crowley Furniture Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Crowley Furniture Inc.

        200 N 291 Hwy Liberty, MO 64068-1040

        BBB Accredited Business
      • Crowley Furniture Inc.

        6821 W 135th St Ste B Overland Park, KS 66223-7900

        BBB Accredited Business
      • Crowley Furniture Inc.

        1600 NW Chipman Rd Lees Summit, MO 64081-3934

        BBB Accredited Business
      • Crowley Furniture Inc.

        1272 NE Coronado Blue Springs, MO 64014

        BBB Accredited Business
      Location of This Business
      200 N 291 Hwy, Liberty, MO 64068-1040
      BBB File Opened:
      8/15/1995
      Years in Business:
      69
      Business Started:
      10/16/1954
      Business Started Locally:
      1/1/1954
      Business Incorporated:
      10/26/1972
      Accredited Since:
      9/8/1999
      Type of Entity:
      Corporation
      Business Management
      • Mr. Gregory L. Crowley, President
      • Ms. Beth Crowley, Vice President
      Contact Information

      Principal

      • Mr. Gregory L. Crowley, President
      • Ms. Beth Crowley, Vice President

      Customer Contact

      • Mr. Gregory L. Crowley, President
      Additional Contact Information

      Fax Numbers

      • (816) 792-5298
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/22/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We purchased a sofa from this retailer in early 2022. Unfortunately our dog damaged one of the arms soon after. Fortunately (or so we thought) we had purchased a warranty from ********* through Crowley for $199. After waiting 5 months for a repair and encountering numerous excuses and broken promises (and unreturned calls) we purchased a new sofa from a competitor. They told me today that fabric was cut today and I should expect in two weeks but we've been hearing this since April so I have no confidence in this occurring. Regardless, by then the couch will be on the sidewalk as new one arrives this Saturday. ********* is, in a word, a joke. They have a one star rating with BBB and are inadequately staffed-hours on hold. They don't even open up on Wednesday. This retailer should make better decisions as to who they partner with as it is ultimately a reflection on them. Simple as that.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

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