ComplaintsforLake Ozark Real Estate Inspection LLC
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Complaint Details
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Initial Complaint
06/08/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
In April, we contracted to have a complete home inspection performed by **** at Lake Ozark Real Estate Inspection which they supposedly performed. There were a few items mentioned that needed to be addressed and negotiated to complete the purchase of the home. Upon moving in we immediately noticed that the window seal on the side light of the front door was compromised and called **** to discuss. He stated he was busy but would get back to me asap. Over many weeks I have repeatedly called, **** doesn't return any of my phone calls even though his assistant tells me she is sharing them right away. Finally, last night **** sends me a rather terse email stated "I'm sure you can understand we don't have the ability or time to clean all the glass at a particular property so occasionally glass that has just started to show signs of a leaking seal can slip past us." Then he follows this up with derogatory statements and the bottom line he wont pay to repair or refund the inspection fees.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.