ComplaintsforBest Western Kirkwood Inn
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Complaint Details
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Initial Complaint
05/24/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
On 5/23/202 I was giving a bill higher than the website. The website said $391.37. Best Western gave me a bill $419.07. I would like them to honor their original price that states in the website of $391.37.Business response
06/07/2021
We have credited Ms. ***** $27.71 on her VISA account, emailing her a copy of this adjustment.Cindy L. Brasseur CHA
Best Western Kirkwood Inn
1200 S. Kirkwood Road
Customer response
06/08/2021
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Thank you BBB. They gave me an adjustment.
Sincerely,
******** *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.