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Find a Location

CEI Electrical & Mechanical Inc has 1 locations, listed below.

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    Business ProfileforCEI Electrical & Mechanical Inc

    Electrician

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2900 E 13th St., Kansas City, MO 64127
    BBB File Opened:
    6/26/2001
    Years in Business:
    39
    Business Started:
    1/1/1985
    Business Started Locally:
    1/1/1985
    Business Management
    • Robert Croskell, Owner
    Contact Information

    Principal

    • Robert Croskell, Owner

    Customer Contact

    • Robert Croskell, Owner
    Additional Contact Information

    Fax Numbers

    • (816) 221-0191
      Primary Fax

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/29/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    The property is question is a residential property where work was done in June 2021 to address what I described as "arching in the breaker panel and dozens of trips a month". I also had a **** doorbell hardwire installed. The **** doorbell requires a charge everyone. Unsure whether or not this is due to the model or the work done. I requested a tech come check it out. The microwave causes the fuse box to arch and trips breakers regularly and continually after the work performed. I called 5o request a tech come out. 10 phone calls later over the course of 6 months this is still not resolved. I am repeatedly told that I have no recourse but to await a phone call from the owner. I have spoken to what I believe are 2 levels of management. ***** most recently.l during my multiple attempts to address this. I do not receive call backs from *****. I was told ***** ******* is the next level to address my concern. ***** won't take my phone calls. I asked ******** today, 29 Dec 2021, if I came down to the building could I speak to someone in a position of authority regarding my issue. She explained to me, for a 3rd time, that this is elevated to the owner (***) and he doesn't get in until after 2pm. I was told the same thing yesterday, 28 Dec 2021, and I did not receive a call back. I just want the work done right. The panel didn't need to be replaced per the technicians on site in July for the work done. They completed the other other on the invoice and left. Very professional. ******, ******** and ******** were the receptionists and they very professional. $2200 and 10 phone calls later, I have 80% of the problems I had before the work was done and zero evidence that my concerns are being addressed.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Midwest Plains

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