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Find a Location

Auto Beauty Center has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Auto Beauty Center

      3020 S Jackson Dr Independence, MO 64057-1570

    • Auto Beauty Center

      7305 N Oak Trfy Gladstone, MO 64118-1756

    Business ProfileforAuto Beauty Center

    Auto Body Repair and Painting
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto Body Shop, Collision Repair, and Professional Auto Detailing Services

    Business Details

    This is a multi-location business.

    Find a Location

    Auto Beauty Center has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Auto Beauty Center

        3020 S Jackson Dr Independence, MO 64057-1570

      • Auto Beauty Center

        7305 N Oak Trfy Gladstone, MO 64118-1756

      Location of This Business
      3020 S Jackson Dr, Independence, MO 64057-1570
      BBB File Opened:
      8/4/2021
      Years in Business:
      7
      Business Started:
      6/24/2016
      Business Incorporated:
      6/24/2016
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Brett Starr, Owner
      • Ms. Allyssa Stoneman, Office Manager
      Contact Information

      Principal

      • Mr. Brett Starr, Owner

      Customer Contact

      • Mr. Brett Starr, Owner
      • Ms. Allyssa Stoneman, Office Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/30/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I hired this auto body shop to fix some body work, they said it would take 4 to 7 days to complete the work and I supplied them with the brand new parts for replacement (2 front fenders and a front bumper). They didn’t even fix the inner structure of the right fender but rigged it together with some kind of bonding agent. They had my car for 9 weeks and they didn’t work on all 4 doors and both rear quarter panels as agreed upon in a 1 on 1 meeting with their Auto Body Mgr. Instead of pulling out the minor door dents and wet sanding and polishing the doors they literally took a white touch up paint that looks like “white-out” and went around touching up the “dings.” It looks like a Kindergartener did the work!!! They asked my to file a “Hail Claim” for the auto accident damage and said they would use that money to fix the aforementioned work I hired them to complete. After the car was done I was complaining to an employee who wouldn’t even tell me what his status was with the company. After I got very angry and questioned the work, he finally told me he was the Owner. I pointed out all the poor workmanship and he asked me what he could do to fix the problem? I said give me a quote on what you would charge normally to finish fixing what was agreed upon, replace both rear quarter panels and repaint the entire car. Then cut me a discount which you think is fair (considering the awful work they had done initially) and we will go from there. The Owner never returned my calls or emails. I paid over $2,700 in cash for this pitiful peace of auto body work!!! Unbelievable.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB of Midwest Plains

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