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Find a Location

Rolox Home Service, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rolox Home Service, LLC

      4000 E 137th Ter Grandview, MO 64030-2834

      BBB Accredited Business
    • Rolox Home Service, LLC

      8610 E 34th St N Ste 3 Wichita, KS 67226-2634

      BBB Accredited Business

    Business ProfileforRolox Home Service, LLC

    Home Improvement
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/14/2015

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Rolox Home Service, LLC provides replacement windows, doors, siding, roofing, gutter protection and full bathroom remodeling services.

    Products & Services

    This company offers replacement windows, doors, siding, roofing, gutter protection and full bathroom remodeling services.

    Business Details

    This is a multi-location business.

    Find a Location

    Rolox Home Service, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rolox Home Service, LLC

        4000 E 137th Ter Grandview, MO 64030-2834

        BBB Accredited Business
      • Rolox Home Service, LLC

        8610 E 34th St N Ste 3 Wichita, KS 67226-2634

        BBB Accredited Business
      Location of This Business
      4000 E 137th Ter, Grandview, MO 64030-2834
      BBB File Opened:
      7/24/2015
      Years in Business:
      8
      Business Started:
      6/5/2015
      Business Incorporated:
      6/5/2015
      Accredited Since:
      9/14/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. David Chiarelli, Owner/President
      • Ms. Jan McDougal, Office Manager
      Contact Information

      Principal

      • Mr. David Chiarelli, Owner/President

      Customer Contact

      • Ms. Jan McDougal, Office Manager
      Additional Contact Information

      Fax Numbers

      • (816) 216-7372
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to make your next home improvement project a success

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Purchased ROLOX windows with a 50-year warranty. Having issues with the two larger bay windows. The tracks are failing, and the windows are very difficult to open and close. I have called a spoke with a representative in the KC area and then three phone calls to the Wichita, KS location. I have spoken with two different gentlemen there and they run me through the whole verification of what, when and what warranty. They state they will proceed. I have to call back because I never hear from them. Then they want to charge me a service fee of $125 to come out. I agree to this, just so the work will begin, and they state they will proceed. I never hear from them. I am getting no assistance from the ROLOX Home Center on the warrantied repair of my windows.
      Read More

      Customer Reviews

      18 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Julie H

      5 stars

      12/15/2023

      It has been two weeks since we had 3 windows replaced. Everything was as stated by Dustin who sold us the windows. Staff were neat and worked very efficiently and finished right before it started snowing (they deserve a bonus!!!). Windows bring in more light into our house; they look bigger. It is so nice to wash dishes in front of the kitchen sink and not feel a draft! Also feel less noise--wind, cars, sirens...was a nice surprise! :)

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

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