ComplaintsforCardinal Flooring and Cabinets, LLC
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Complaint Details
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Initial Complaint
07/15/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Work on our Kitchen began on June 14TH 20021 by Cardinal Flooring. They installed a complete floor in our kitchen, 1/2 bath, foyer and laundry room. It was supposed to take a total of 6 days, their last day here was on June 30TH with many still open items that need attention. They are as follows. Baseboards in foyer closet need caulked and attached, other baseboards need caulked, quarter round needs tp go around both sides of stove and between cabinets and refrigerator, not enough grout in several places, there are some glue and dark spots on various tiles, both thresholds need metal shulter and boards fitted correctly our new refrigerator has scratches on both doors that were promised to be taken care of. The scratches appeared the day they installed the cement board in front of it. The recommended brightener that whirlpool suggested didn't work.At least two other products didn't work also. Lastly the grout needs sealed.. It was supposed to be but shows stains. .Customer response
08/06/2021
Cardinal flooring is now working with us. If the finished work isn't to our satisfaction, we would have you then release the hold.Customer response
11/24/2021
Cardinal Flooring hasn’t worked with us to our satisfaction. Please reopen the case ********. We had the floor finished through another company at our expense of $690.00. All we need now is to have our refrigerator scratches removed or completely replaced. We have gave him several days where we would be home to do these items, but never heard back from him on these available dates. So please help us with what’s remaining.
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Contact Information
639 Gravois Bluffs Blvd Ste G
Fenton, MO 63026-7735
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 4:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.