ComplaintsforNational Medical Billing Service
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Complaint Details
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Initial Complaint
12/17/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
On 4/29/2022 my wife received medical services from a practice that bills through National ASC Billing. ******** paid their portion of the bill and then my wife's secondary insurance paid the remainder on 6/2/2022. Since then we have received a bill from National ASC Billing / ********* every month. We have called after receiving most of the bills. We have discussed the problem with our secondar insurance company and National ASC Billing / ********* both together on the phone several times. Our secondary insurer insists that they paid the bill. We have provided copies of the applicable EOB to National ASC Billing / ********* several times. The issue remains unresolved. We do not owe any money and will not pay. National ASC Billing / ********* continue to harass us by sending bills.Business response
12/30/2022
To Whom It **************************************************** have reviewed the patient account and have closed out the account, the patient does not owe the balance. I have emailed the patient and apologized for the error. If you need anything additional from me, please do not hesitate to contact me. My cell is ************
Ginger
Customer response
12/30/2022
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID 18605146. Provided that we do not receive another bill for the services provided, the issue is resolved to our satisfaction.
Sincerely,
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.