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          Find a Location

          STLBeds has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • STLBeds

              1360 Jeffco Blvd Arnold, MO 63010-2157

              BBB Accredited Business

            Business ProfileforSTLBeds

            Mattress
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.9/5stars

            Average of 10 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/7/2010

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Specialties STL Beds is Everything Beds and Bedrooms in St Louis or on the Web.

            Products & Services

            Mattress, Beds, Bed Sales, Furniture

            Business Details

            BBB File Opened:
            2/1/1986
            Years in Business:
            38
            Business Started:
            1/1/1986
            Business Started Locally:
            1/1/1986
            Business Incorporated:
            6/3/2005
            Accredited Since:
            5/7/2010
            Type of Entity:
            Corporation
            Alternate Business Name
            • S T L Beds Inc.
            Hours of Operation

            Primary

            M:
            10:00 AM - 6:00 PM
            T:
            10:00 AM - 6:00 PM
            W:
            10:00 AM - 6:00 PM
            Th:
            10:00 AM - 6:00 PM
            F:
            10:00 AM - 6:00 PM
            Sa:
            10:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Douglas S Belleville, Manager
            Contact Information

            Principal

            • Mr. Douglas S Belleville, Manager

            Customer Contact

            • Mr. Douglas S Belleville, Manager

            Industry Tip

            BBB Tip: Shopping for a mattress? Do your research

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/07/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We ordered a mattress and box spring from this company, told me they had it in stock in their basement and would deliver it yesterday, Wed., Sept. 6. The box spring was even with the frame and when I put my dust ruffle on it overflowed the box spring. The two people that delivered it, ******* and ****, in the owner's truck, no sign on the truck. As I was trying to clean quickly under my bed, when they put the box spring in there I said it is not going to work. The owner said he never lost a sell over a dust ruffle, you can buy another one anywhere. I told him you can't just get them anywhere. He had another one and this made the bed higher and it would be difficult for me to get in and out of the bed. I asked if I could return it. I didn't see them take the p***tic off the box spring. The took it out and left. I called him later and he told me it would cost $550 restocking charge. I feel this is way too much. The total fee was $2,607.62 for the whole thing. I don't think I should be charged anything, they are only 12 minutes from where I live, and all they did was bring it and I tried it and took it away. I don't see where there was p***tic on it.
            Read More

            Customer Reviews

            10 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Annie W

            12/29/2022

            Wonderful, wonderful store! Their customer service is the best! They ask and answer questions as needed to ensure that the customer gets the right solution, even if it means phone calls and follow up.

            STLBeds Response

            12/30/2022

            ***** we are happy to help. Thank you for taking the time to share your STL Beds experience. ****

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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