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Find a Location

Holtkoetter International Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforHoltkoetter International Inc

    Retail Light Fixtures
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Holtkoetter International Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2915 Commers Dr, Saint Paul, MN 55121
      BBB File Opened:
      8/30/2010
      Years in Business:
      28
      Business Started:
      1/1/1996
      Business Started Locally:
      1/1/1996
      Alternate Business Name
      • Holtkoetter Lighting
      • St Paul Lighting, LLC
      Business Management
      • Paul Eusterbrock, Owner
      • Thomas Lillie, Owner
      Contact Information

      Principal

      • Paul Eusterbrock, Owner
      • Thomas Lillie, Owner

      Customer Contact

      • Thomas Lillie, Owner
      Additional Contact Information

      Fax Numbers

      • (651) 552-8661
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/20/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      I have several Holtkoetter ceiling spotlights. One has a broken part, #R-5900 HB/OB, I believe. I went to their US website to obtain help with repair or replacement. I tried all three of the phone numbers listed for customer service, administration and general office. I called repeatedly for two days and always received the message that they were unavailable. On this message they give the option of leaving a message but when choosing this, ** told that the message box is full. I then tried three different email addresses; ****************** and Purchasing and when I sent the emails I received a response that the email address for each of these three couldnt be found. I then tried their German website and this is only in German with no option for English. I assumed that they went out of business despite having a functioning US and German websites. I however found they continue to sell lighting.Therefore, though they are in business, they appear to have absolutely no way for their US customers to contact them. This is very unfair and seems illegal. Can you please have them contact me via a reliable route?Thank you.

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Clint P

      1 star

      03/06/2023

      I placed an order in September 2022 and was told it would deliver in December, then January, then March, now in March 2023, I can't get a hold of the company at all. US Website is down, phone number mailbox is closed, and emails seem to not even be read. I'm super bummed as this lamp was a reminder of sentimental value to me and now I can't get it. But no explanation of if the company went out of business or anything, just radio silence. Really sad about this one.

      Local BBB

      BBB of Minnesota and North Dakota

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