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Find a Location

Apartment Resource Group, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforApartment Resource Group, Inc.

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/6/2008

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Apartment Resource Group, this company offers property management for investors who own 25 or more units. 

    Business Details

    This is a multi-location business.

    Find a Location

    Apartment Resource Group, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1041 Grand Ave # 141, Saint Paul, MN 55105-3002
      BBB File Opened:
      4/23/2004
      Years in Business:
      21
      Business Started:
      1/1/2003
      Business Started Locally:
      1/1/2003
      Accredited Since:
      10/6/2008
      Type of Entity:
      Corporation
      Business Management
      • Joelle Larson, Owner
      • Joelle Baehr, Owner (maiden name Larson, married name Baehr)
      Contact Information

      Principal

      • Joelle Larson, Owner

      Customer Contact

      • Joelle Baehr, Owner (maiden name Larson, married name Baehr)
      Additional Contact Information

      Fax Numbers

      • (763) 374-4398
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      We have an 8 week old baby, 3 year old toddler and a dog- and we have been without heat for 11 days and counting. This began during the coldest week of the year so far. There have been 5 different professionals in and out of our apartment guessing what the problem is and making unnecessary fixes- one of the professionals even cut large holes in our walls which ended up being for nothing. Theyve provided us two space heaters which will cost us money on our electric bill, and we are expected to pay nearly $1700 for rent on top of it. They at one point said they would dock our rent but we have yet to see that on our payment portal. Not once have they offered to put us up in a hotel or somewhere comfortable with heat. My three year old sons bedroom drops down below 60 degrees every night.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alana M

      1 star

      10/25/2023

      Zero stars is my official review. They are trying to over charge me after move out. Twice for roaches that they had upon move in. They never fixed anything. I threaten to call the state and the came and fixed mold in my bathroom and was in the wall and behind my leaking toilet. The bathtubs had cracks on them and leaked beneath them. The tub in one bathroom had the fuel fall below it on downstairs neighbors and they knew about the huge tub crack and never changed then Tub just half patched it till it cracked again. But tubs were not level at all. The windows did not close leavening master bedroom freezing. Mold grew on every window and sliding door. They claim I left apartment extra dirty I have video of how clean it was when I left it. The mold everywhere in the wall made me sick I am currently seeing a doctor because of it. I want to call the state but no longer have key to let them in. They should be shut down. Even the parking garage has leaks. There mold growing on outside of apartment build. If there is anyway I can get help not to pay what they are trying to charge me I would expect it. There are more issues then what I am typing here. They also never answer the phone.

      Apartment Resource Group, Inc. Response

      10/30/2023

      Hello *****, Thank you for bringing these items to our attention. I'm sorry you had a bad experience renting from us. We appreciate the feedback so we can work to improve our processes. Best of luck to you in your new home.

      Local BBB

      BBB of Minnesota and North Dakota

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