Customer ReviewsforEarlyBird Electric

David at Early Bird Electrical was outstanding! Everything was excellent. David’s knowledge and ability to research electrical codes and city codes was awesome. Money wasn’t the bottom line. Doing was best for the customer was most important. I’m so glad I called Early Bird!

Thank you so much for taking the time to share your positive experience with ***** at EarlyBird Electric! It's wonderful to hear that you had such a fantastic experience with our services.We're delighted that you chose us for your needs, and we sincerely appreciate your trust and support. If you ever require electrical services in the future, please don't hesitate to reach out. Your satisfaction is their top priority, and we'll be ready to assist you with any electrical needs you may have. Thanks again for your glowing review!

Soren was prompt, communicative, and a creative problem solver! Excellent service and technical expertise!

We're thrilled to hear your positive feedback about Soren! His promptness, clear communication, and creative problem-solving skills are truly commendable. *****'s excellent service and technical expertise are a testament to his commitment to customer satisfaction. We appreciate your kind words and look forward to assisting you with any future needs. Thank you for choosing us for your service, and we value your support!

Karl was here today and he was very knowledgeable about my smoke detectors. Made some suggestions and was very helpful. Will use Early bird again. Very satisfied.

We're thrilled to hear about your positive experience with **** from EarlyBird! His knowledge and helpful suggestions regarding your smoke detectors are truly appreciated. Knowing that you found his assistance valuable and that you plan to use EarlyBird again is fantastic news.Customer satisfaction is our top priority, and we're delighted that ****'s expertise left you very satisfied. If you ever need further assistance with your smoke detectors or any other electrical services, please don't hesitate to reach out. We're here to ensure your safety and peace of mind.Thank you for choosing EarlyBird, and we look forward to serving you again in the future. Your support means a lot to us!

John did an excellent job and we consider great value for what was done. Definitely use Early Bird again.

We're thrilled to hear that you were pleased with ****'s work! Providing excellent service and value to our customers is our top priority. Thank you for considering us for your future needs. We look forward to serving you again at Early Bird!

Excellent customer service all around. Got an appointment almost right away and was able to book it online. Great communication especially. I knew when my technician was arriving via text, email and I could even track his arrival. Fantastic time saver and nice to know who to expect. As someone who lives alone it put my mind at ease to know my tech’s name, I got sent a picture so I knew his face and clearly labeled uniform and vehicle. Rob even explained what went wrong with my electrical issue and further explained some goofy things on my breaker box! He fixed the issue quickly and was even sweet to my cat. Will I use EarlyBird again? ABSOLUTELY!

We're delighted to hear about your positive experience with our customer service! At **********************, we strive to make the entire process convenient and reassuring for our customers. It's wonderful to know that our communication methods, tracking features, and technician details provided you with peace of mind. We're also pleased that *** was able to efficiently address your electrical issue and even make a connection with your furry friend. Thank you for your glowing feedback and for considering us for your future needs. We can't wait to serve you again at EarlyBird!

We undertook EarlyBird to do a large update to our electrical for our basement and first floor to accompany remodeling. After contracts were signed, working with the project manager and company representatives was a nightmare. As it was a large project, scheduled over multiple days, different crews worked on our house different days, with inconsistent supervision. Quality of life requests, such as reviewing work done at the end of each day and letting us know when they were leaving the site, were ignored on multiple occasions. Follow up requests and concerns in writing about project delays and quality were not responded to, instead, the project manager informed us they were "wrapping up" the pre-drywall work and all other concerns would be addressed post drywall. At this point they charged us an 80% completion rate, in violation of our contract. When we finally got ready to drywall, we looked over the work that had been installed. A fair bit of wiring was all placed on one circuit, when we had been charged for multiple, individual new circuits installed. They left exposed wire in our attic. And covered a dangerous connection of new wires to old knob and tube wiring with a spare piece of insulation so it wouldn't be immediately seen by the inspector. We worked with them to fix the dangerous connections and bring the quality up to the point that we had already paid them (safe for installing drywall over). Getting them to fix their mistakes and make our home safe took months, and they still kept the $18,000 of "80% complete." The stress of trying to work with this company and then get them to fix the work that had made our home more dangerous than when it started was honestly traumatizing.

I'm sorry to hear about the challenging experience you had with EarlyBird during your electrical update and remodeling project. It sounds like you encountered several issues that greatly impacted your satisfaction with the company's services. The lack of consistent communication, quality control, and adherence to the terms of your contract is indeed concerning and not reflective of a smooth customer experience. We do want to make this right and will be giving you a call to resolve this.

David S. was very good at communicating about my situation and gave me a few different options and estimates on future possibilities to consider. He answered all my questions. He was very friendly and professional. I would recommend him.

Thank you for taking the time to share your experience with ************** We're glad to hear that he provided clear communication and multiple options for your situation. Our team at [Your Company Name] aims to offer friendly and professional service, and it's great to know that ***** lived up to those standards. We appreciate your recommendation and look forward to assisting you with any future needs you might have.