ComplaintsforPlumbing Etc Incorporated
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Complaint Details
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Initial Complaint
08/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Im writing this letter and a complaint on Plumbing ******** out of ********** *********. Plumbing Etc plumbed my whole house after a remodel, and I was very pleased with the outcome. During that process I was putting in an outdoor kitchen which involved a built in natural gas barbecue. The majority of the work was done and paid for, all I needed was a hook up of the natural gas, which involved a coupler, a valve and adapter and very minor pieces. I spoke to the owner of the company, *********************, who quoted me he would be able to do this job along with a washing machine hook up that was stubbed in as well for somewhere in the area of $200. In June 2023 Plumbing Etc came to the house hooked up the natural gas to the stove and got it working. The other job which was part of the $200 estimate I did on my own. In most peoples mind you would be expecting a bill for under $200 because I only needed half of that job done from the original quote coming from the owners mouth. To my surprise I get an invoice from Plumbing Etc for $599.95. I thought to myself there must be some kind of mistake and phoned the owner *********************, who stated there was no mistake and I owed basically $600 for a job that he quoted me $200 or less. Needless to say I am angered receiving a bill for this amount and feel its wrong when businesses do this to people but what do you do? Not worth going to court over.Business response
08/16/2023
8/15/2023
i reached out to the homeowner and we figured out a solution that we both are happy with.
thanks
***********************
plumbing etc
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.