ComplaintsforVon Klaus German Shepherds
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Complaint Details
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Initial Complaint
11/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My wife bought a dog from them and convinced her to pay cash advance ($850). Then a shipping company contacted her about a create rental for another $1500 that 95% would be returned when they get create back. She was scammed by this company and we would like to help from other people getting the same done to them.Initial Complaint
06/01/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I paid ************************* of Vonklaus German Shepherds $700.00 for a puppy. Although it was agreed in writing I wouldn't have to pay for the puppy to be delivered to me in ************* I was told after I paid for the puppy I would have to rent a carrier for the puppy at the cost of $1,500.00. I reminded *************** of our agreement that I wouldn't have to pay for anything to have the puppy delivered to me and if she not going to pay id like my $700.00 back. She didnt deliver the puppy and didnt refund the $700.00. I've asked many times for the refund but she refuses to payCustomer response
06/01/2023
To answer your questions. I don't have a ******** link to them.
I Googled the website while looking for a puppy. German shepherds for sale.
I'm not sure but I believe the website is Vonklausgermanshepherds.com.
I wanted to train the puppy as a support dog being a 100% disabled veteran I need one.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.